The Unit Secretary/Acute Care Technician is responsible for the secretarial aspects of patient care and the environmental management of the work unit as well as responsible for assisting patients with all activities of daily living and clinical duties and other duties as delegated by the nurse. The Unit Secretary/Acute Care Technician functions under the supervision of the Patient Care Coordinator and is directly accountable to the Patient Care Manager.
Performance Expectations: Includes the following: Other duties may be assigned Demonstrates the knowledge and skills necessary to provide reliable assistance to the members of the team including nurses, manager, and physicians. Demonstrates good customer service skills when interacting with patients, visitors, and co-workers. Helps ensure that the unit runs efficiently.
Demonstrates technical aptitude for performing secretarial and general unit duties and the knowledge and skills necessary to provide technical care appropriate to the age of the patients served; also demonstrates knowledge of the principles of growth and development and possesses the ability to collect and document data and relays appropriate data to nurse. Interprets the appropriate information needed to identify each patient’s requirements relative to his/her age specific needs and provides care.
Demonstrates technical aptitude for operating telephone, call light, fax, scanner, label printer, and computer as well as for equipment used in patient care. Demonstrates the ability to effectively communicate and interact with patients, families, visitors & the whole health care team. Demonstrates skills to maintain a safe and clean work environment.
Demonstrates ability to perform all technical skills required for each unit’s population by rendering professional nursing care within their scope including but not limited to venipuncture, obtaining vital signs and blood glucose, restraint and 1:1 suicide precaution, PPE use, repositioning patients, bathing, dressing, ambulating and feeding patients. Consistently follows patient care and FGH policy, procedures, and standards of care in performing nursing duties.
Consistently attends to patients when their condition worsens, by appropriately and immediately alerting the RN/LPN, Patient Care Coordinator, and other members of the healthcare team, as indicated. Demonstrates thorough, concise and timely documentation, shift reports and verbal communication. Communicates pertinent patient information to all health care team members.
Maintains own clinical skills staying current in skills, ongoing competencies, and certifications. Demonstrates the ability to promote a culture of caring through compassionate care, teamwork, and courtesy in all interactions with customers, both internal and external. Demonstrates financial responsibility by using supplies in a cost-efficient manner and keeping incremental overtime is to a minimum.
Perform other job duties assigned
Education/Skills: High School Diploma/GED and completion of an approved Nurse Aide training course required. If no experience as a Nurse Aide, then successful completion of Acute Care Technician course at FGH during clinical orientation required. Work
Computer experience preferred but not required. Prior experience working as a Nurse Aide preferred. Certification/Licensure-DUE UPON HIRE None Additional Certification/Licensure - Obtained based on required timeframe below Basic Life Support Within 30 Days of Employment Required Mental Demands: Ability to perform as a team member, cooperate with others, follow directions precisely, demonstrate initiative, and function under stress .
Must be able to handle multiple tasks quickly and efficiently, prioritizing and communicating in a professional manner at all times .
7a-7p