UNIV - Student Recruitment and Outreach Specialist - College of Pharmacy

• Summary The Student Recruitment & Outreach Specialist serves as a primary recruitment representative for the MUSC College of Pharmacy, supporting strategic enrollment goals across the admissions pipeline. This Student Recruitment & Outreach Specialist is responsible for managing prospective students from initial inquiry through application submission by providing timely outreach, high-touch guidance, individualized support, and exceptional customer service. The role develops and executes targeted recruitment strategies, cultivates relationships with high schools, colleges, community organizations, advisors, and professional partners, and represents the College through virtual and in-person recruitment events, presentations, and outreach initiatives. Student Recruitment & Outreach Specialist will be responsible for meeting annual application and pipeline program goals. The position serves as a key user of the College’s CRM platform, maintaining accurate prospect records, coordinating communication plans in collaboration with the College’s Admissions Manager and Digital Marketing Manager. This position requires travel and the ability to work a flexible schedule that may fall outside of traditional office hours (after 5 p.m. and weekends) to meet the needs of prospective students. This position reports directly to the Admissions Manager. After a probationary period, this position may allow a hybrid schedule of 1
• 2 days of remote work. Entity Medical University of South Carolina (MUSC - Univ) Worker Type Employee Worker Sub
• Type​ Classified Cost Center CC000948 COP College Of Pharmacy Deans Office Pay Rate Type Salary Pay Grade University
• GEN09

53,142.00 - 71,706.00 - 90,372.000 Scheduled Weekly Hours 40 Work Shift

30% External Outreach and Relationship Development Serve as the lead representative for the College of Pharmacy at targeted local, state, regional, and national recruitment opportunities. Establish and maintain a strong network of professional relationships with pre-professional advisors, STEM faculty, student organizations, high schools, technical schools, four-year colleges, community partners, and other recruitment stakeholders.

Coordinate and participate in virtual and in-person recruitment events, including one-on-one visits, presentations, fairs, pre-pharmacy club meetings, panels, conferences, virtual information sessions, and other outreach activities. Responsible for identifying priority recruitment markets, scheduling all visits, and coordinating all travel. Anticipate 60% travel. 20% Develop and Execute a Strategic Recruitment Plan Under the direction of the Admissions Manager, develop and execute a strategic recruitment plan that supports the College’s enrollment goals.

Manage prospective students through the recruitment lifecycle by educating them on program offerings, admissions requirements, prerequisite pathways, and application processes. Use recruitment data, inquiry trends, event outcomes, and conversion metrics to identify opportunities for targeted outreach and to make informed recommendations for improving recruitment effectiveness. Prepares the recruitment and outreach annual report and is responsible for meeting or exceeding key performance indicators established by college leadership. 20% College Recruitment Programming Plan, coordinate, and evaluate College of Pharmacy recruitment programming for prospective students and support MUSC-wide events aligned with enrollment goals.

Programs may include PharmDamentals (high school summer program) , PREP (college summer program), Student Mentors for Future Pharmacists, Pharmacy Career Pathways Certificate Program, Virtual Information Sessions, Discover MUSC, Envision Day MUSC, campus visits, shadowing experiences, and other targeted engagement opportunities. Manage all aspects of event planning and execution, including scheduling, registration, staffing, set-up/break-down, prospective student communications, internal coordination, and post-event follow-up.

Create and tailor presentations, talking points, and recruitment materials to align with audience needs, program priorities, and College messaging. 15% CRM Communication and Strategy With support from the College’s Admissions Manager and Digital Marketing Manager, develop and execute recruitment communication plans and targeted outreach campaigns, ensuring messages align with College branding, enrollment priorities, and prospective student needs.

Document and track prospective communication via the CRM and use CRM data to identify opportunities for engagement, workflow improvements, and to strengthen recruitment funnels. 10% Inbound Recruitment Support With an emphasis on outstanding customer service and rapid response turnaround, serves as the main point of contact for the College of Pharmacy recruitment inquiries from prospective students, including but not limited to coordination of all campus tour requests and pharmacy shadowing experiences.

Supports a seamless prospective student experience from inquiry to application by providing timely, accurate, and individualized guidance by email, telephone, SMS, virtual platforms, and in-person appointments. 5% Other Duties as Assigned

Bachelor's degree and five (5) years of experience in higher education recruitment, enrollment management, admissions, student services, or a related field. Experience recruiting for pharmacy, healthcare, health professions, graduate, or professional degree programs. Demonstrated experience developing strategic recruitment plans and achieving enrollment goals.

Experience utilizing CRM platforms such as Anthology, Slate, Salesforce, HubSpot, or similar systems to manage prospective student engagement and communications. Additional

Minimum

A bachelor's degree and two years relevant program experience. Physical

• (Note: The following descriptions are applicable to this section: Continuous - 6
• 8 hours per shift; Frequent - 2
• 6 hours per shift; Infrequent - 0
• 2 hours per shift) Ability to perform job functions in an upright position. (Frequent) Ability to perform job functions in a seated position. (Frequent) Ability to perform job functions while walking/mobile. (Frequent) Ability to work indoors. (Continuous) Ability to work outdoors in all weather and temperature extremes. (Infrequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to squat and perform job functions. (Infrequent) Ability to perform 'pinching' operations. (Infrequent) Ability to fully use both hands/arms. (Frequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Continuous) Ability to maintain tactile sensory functions. (Continuous) Ability to lift and carry 15 lbs., unassisted. (Infrequent) Ability to lower objects, up to 15 lbs., from height of 36 inches to floor level, unassisted. (Infrequent) Ability to push/pull objects, up to 15 lbs., unassisted. (Infrequent) Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand. (Frequent) Ability to see and recognize objects at a distance. (Frequent) Ability to determine distance/relationship between objects; depth perception. (Frequent) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Frequent) If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees