About NYC Health + Hospitals NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus.
Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers. NYC Health + Hospitals/Correctional Health Services is one of the nation’s leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release.
In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation’s largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City’s criminal justice reform efforts.
Work Shifts 9:00 A. M – 5:00 P. M Duties & Responsibilities UX IT Business Analyst This is a multidisciplinary role that incorporates design, QA and analysis, communications, general IT skills, and technical document writing and maintenance.
Following are the general responsibilities needed while working under the guidance of the Team Lead (supervised and unsupervised): Create wireframes, visual assets (screenshots, images, illustrations, vector art, video, audio, motion graphics/animation), and reference material that will be utilized for application mockups, training material and course development, document templates, and instructional guides produced for print and-or other forms of electronic distribution.
Assist with the creation, organization and maintenance of documents such as, but not limited to printed and digital guides, electronic communications, application Change/build notes, application change requests/requirements, Training/Courses materials, Reports, and Templates, etc. Review content produced by other teams or team members – performing general QA and proofreading, design evaluation, remediation, and uplift (color, layout, and asset use analysis).
Must be proficient with the following tools and technologies: Microsoft Office (Word, Excel, PowerPoint) Adobe (Photoshop, Illustrator, Acrobat, After Effects), experience with non-linear video editing software Premiere is a plus Basic understanding of HTML, XML, CSS, SQL, (Javascript is a plus) Participate in the assistance of overlapping IT related exercises/tasks as needs, and willing to learn and update skills on the job as needed.
1. A Masters degree or advanced clinical degree from an accredited college or university and one (1) year of experience gathering and documenting business, clinical, and/or functional requirements using interviews, document analysis, workshops, surveys, site visits, business process descriptions, scenarios, business analysis, task and workflow analysis or related in a clinical, allied health, non-allied health, behavioral health, information technology, information services, business, analytics or related area; or, one (1) year of experience in a relevant clinical and/or healthcare administration role/function; or 2.
A Baccalaureate degree from an accredited college or university and three (3) years of experience as described above; or 3. A satisfactory combination of education, training, and experience. 4. Specialty certification(s) issued by a national commercially available program, state, professional society, academic or technical institution in an area(s) listed above, may be credited on a month-to-month basis toward the required work experience for a total of one (1) year.
Benefits NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts Loan Forgiveness Programs for eligible employees College tuition discounts and professional development opportunities College Savings Program Union Benefits for eligible titles Multiple employee discounts programs Commuter Benefits Programs How To Apply If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.