St. Mary's Medical Center is seeking a Valet Supervisor who must lead, direct and oversee valet operations on a daily basis. Maintain and coordinate scheduling on a daily basis for Valet, Shuttle, Courier, and Box Truck employees.
Responsible for monitoring traffic flow, parking of guest’s cars, issuing valet tickets and maintaining security of valet keys at all times; facilitate guest’s requests to the Guest Relations Representative. Responsible for developing client relations in providing friendly and professional service to all guests. Must provide conflict resolution when necessary.
Understand all policies, procedures, and standards regarding parking at St. Mary's Medical Center. Ensure valet parking is opened and closed according to policy and provide guidance to all team members.
Before taking a vehicle, conduct a visual check of the vehicle and document any vehicle damage. Provide instructions to guests on how to check and claim the vehicle; provide directions to the CHH facilities in a friendly, upbeat manner. Participate on committees as directed.
Maintain cleanliness of SMMC entrances – call housekeeping when trash needs emptied and sweep trash. Attends all scheduled employee meetings and brings suggestions for improvement. Accurately complete all required paperwork for the shift.