You’ll need
Qualifications
✓Volunteers greet patients/guests, provide information and directions, escort them to various locations, answer the hand-held telephone, take accurate messages, maintain a clean and orderly work area.
✓Good communication skills, vision and hearing are a must.
✓Ability to walk, push a wheelchair, bend and lifting.
✓Maintain strict confidentiality.
✓Knowledge of the hospital and departments.
✓Ability to be on one’s feet. Good telephone skills, communication skills. Be a people person, caring and compassionate. Ability to follow written and oral instructions. Maintain strict confidentiality.
✓Requirements: Ability to read and write, take oral and written messages. Good telephone skills. Good organizational skills, helpful, outgoing, friendly and work well with team members. Maintain strict confidentiality.
✓SURGERY AND WAITING ROOMS — Volunteers of the Family Waiting Rooms serve as supportive liaisons between the patient families and operating room personnel.
✓Volunteers who serve in this room must have a level head and be capable of facing some difficult situations, communicating only information as directed by the operating room to family and friends.
✓Volunteers are an integral part of the hospital team by working closely with the department staff.
✓Ability to read and write, take oral and accurate messages.
✓Good telephone skills, some typing skills helpful.
✓Be sensitive, understanding, and caring.
✓Good communication and people skills.
✓Dependable.
✓Ability to keep calm in stressful situations.
✓Volunteers of the Surgery waiting room serve as supportive help to the team member staffed at the desk.
✓Volunteers who serve in this area must have a level head and be capable of facing some difficult situations, communicating only information as directed by the team member to family and friends.
✓High degree of confidentiality.
✓Outgoing personality, good people skills, and a caring and patient person.
About the role
What you’ll do
Volunteer Tasks may includeVolunteer Tasks may include the following: