Wound Care Assistant - Full Time Days

The Wound Care Assistant provides clinical, procedural, and administrative support for specialized wound management services at North Texas Medical Center (NTMC). Working under the direct supervision of the Wound Care Nurse Supervisor, Registered Nurses, Licensed Vocational nurses and Wound Care Providers, this position assists in clinic operations, patient preparation, procedural room setup and turnover, supply inventory maintenance, sterile field establishment, dressing removals, simple dressing changes, and patient scheduling.

Patient Scheduling & Administrative Coordination Coordinates patient clinic appointments, managing intake, registration, and scheduling workflows within the electronic scheduling system. Receives incoming calls, answers patient inquiries, verifies referral information, and coordinates appointment reminders and follow-up visits. Maintains efficient clinic flow by managing patient arrival order, notifying clinical staff of patient status, and facilitating rooming timeliness.

Room Setup, Sanitation & Turnover Prepares treatment and procedure rooms prior to patient arrival, ensuring required equipment, wound care supplies, and procedural trays are fully accessible. Sanitizes and disinfects clinical procedure rooms, exam tables, counters, and equipment between patient encounters in accordance with NTMC infection control standards and OSHA regulations. Handles proper segregation and disposal of biohazardous waste, sharps, and contaminated materials.

Stocking & Supply Inventory Management Monitors, orders, and maintains par levels for wound care supplies, dressings, topical medications, sterile packaging, PPE, and procedural instruments. Restocks treatment rooms, supply carts, and clinical prep areas regularly to ensure uninterrupted patient care delivery. Checks expiration dates on clinical supplies and sterile goods, removing out-of-date items per hospital policy.

Sterile Field Prep & Maintenance Prepares and sets up sterile fields, procedure trays, and specialized instruments for bedside wound interventions, debridement, and advanced dressing applications. Adheres strictly to standard precautions, aseptic guidelines, and sterile techniques to prevent cross-contamination and hospital-acquired infections. Assists providers and nursing staff during clinical procedures by maintaining sterile boundaries and passing instruments/supplies as requested.

Dressing Changes & Removal Safely removes existing surgical, negative pressure, compression, or specialty wound dressings under clinician oversight, documenting initial dressing status and characteristics. Cleanses peri-wound skin and performs simple, non-complex dressing changes as prescribed by orders and nursing care plans. Observes and reports changes in wound presentation, skin integrity, or patient pain levels directly to the supervising nurse or provider Direct Patient Care & EHR Documentation Greets and rooms patients, takes and records vital signs (blood pressure, pulse, temperature, oxygen saturation, pain scale), and inputs clinical data into the EHR system.

Assists patients with transfer, positioning, and mobility onto exam tables or procedure chairs using appropriate patient safety techniques. Maintains accurate, timely documentation in the EHR regarding care provided, vital signs, and dressing procedures. Obtains and records accurate vital signs (including blood pressure, heart rate, respiration, temperature, oxygen saturation, and pain score) during patient intake and reports abnormal parameters promptly to clinical staff.

Performs other duties as assigned. BASIC SKILLS Basic computer skills Advanced clinical assessment and knowledge of skin integrity, wound etiology, and wound management techniques. Proficiency in Electronic Health Record (EHR) documentation and clinical workflow integration.

Strong organizational, interpersonal, and communication skills. WORK EXPERIENCE AND OTHER REQUIREMENTS

High School Diploma or GED required. Completion of an accredited Medical Assistant (MA), or Patient Care Technician (PCT) training program required. Current certification as a Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), Certified Nursing Assistant (CNA), or Patient Care Technician (PCT) in the State of Texas, preferred.

Current American Heart Association Basic Life Support (BLS) CPR certification required within 8 weeks of hire. Work

Minimum of 1 to 2 years of clinical experience in an outpatient clinic, acute care medical-surgical unit, surgical center, or specialized wound clinic setting preferred. Proficiency in Electronic Health Record (EHR) documentation LANGUAGE SKILLS Strong written and verbal communication skills in English. Bilingual in Spanish is preferred.

Ability to effectively communicate clinical information to patients, families, physicians, and staff. Additional languages a plus PHYSICAL REQUIREMENTS General Activity: Prolonged standing, walking, bending, stooping, kneeling, reaching, and stretching throughout shifts. Lifting & Carrying: Ability to lift, push, pull, and maneuver clinical supply carts, dressing trays, and equipment weighing up to 50 lbs independently.

Patient Transfer Assistance: Ability to assist with patient transfers, positioning, and mobility weighing up to 500 lbs utilizing proper body mechanics and assistive equipment. Fine Motor

High visual acuity and fine manual dexterity required for establishing sterile fields, handling delicate instruments, and performing accurate dressing changes. Ability to push, pull, lift, bend, kneel twist and reach above shoulder level.