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Education Bachelor's Degree in Sciences required Clinical Lab Scientist (CLS) or its equivalent required Experience 8 years of progressive laboratory leadership experience required Significant experience leading multi-site or system-level laboratory operations required Hospital, healthcare or not-for-profit industry experience preferred Clinical Quality, Laboratory Safety, and Outcomes Sets CMC quality standards, clinical performance expectations, and outcome metrics for laboratory services.
Drives integration of evidence-based practices into clinical workflows across all care settings. Ensures laboratory services directly contribute to improved patient outcomes, reduced variation, and enhanced care quality. Sponsors system-wide clinical initiatives (e.g., Point of Care Testing (POC)).
Regulatory, Accreditation, and Risk Management Maintains CMC accountability for compliance with all laboratory-related regulatory and accreditation standards, including: 1) Centers for Medicare & Medicaid Services (CMS), 2) California Department of Public Health (CDPH), 3) Collage for American Pathologists (CAP), and 4) The Joint Commission. Ensures consistent regulatory interpretation, policy development, and survey readiness across all CHS entities.
Leads CMC response to regulatory changes, inspections, and corrective actions. Mitigates organizational risk related to laboratory management. preferred Essential Accountabilities Reflects the job's main responsibilities and is not intended to be an exhaustive list of all duties performed; therefore, its content does not restrict management's right to assign or reassign duties and responsibilities to individuals in this job.
Analyzes, selects, implements and evaluates programs necessary to support the strategic direction of assigned service area or program. Represents the service/program area with management, committees, and outside entities. Collaborates with other areas/programs or outside entities as necessary to support and enhance CHS’s mission and goals.
Establishes policies, procedures, and practices necessary for the effective and efficient human resource, business, and regulatory operations of the service/program area. Ensures these policies, procedures, and practices are in accordance with appropriate laws and regulations. Develops, implements, and maintains the annual operating budget ensuring the operations are managed within the established guidelines.
Oversees supervision and coordination of the service/program area. Provides tools and developmental opportunities for staff that are necessary for performance consistent with CHS’s mission and vision. Markets and promotes service or program area.
Manages and enhances effective relations with customer base. Directly responsible (with support from Human Resources) for employee engagement and people management processes including interviewing and selection, time and attendance approval, providing timely feedback and performance evaluations, employee development, employee retention, disciplinary actions, and terminations. Performs other job-related duties as assigned.
Knowledge, Skills, and Abilities Hospital and business operations fundamentals. Management principles, theories, and practices. Financial and budgeting operations.
Area/program laws, regulations, and professional standards. Interpretation and application of laws, regulations, and professional standards for program/service area. Excellent oral and written communication and customer service skills.
Presentation development and delivery. Handling sensitive or controversial issues. Reading, analyzing and interpreting professional program/service area material and financial reports.