Full employer posting
Director of Quality Management (RN) Location: Kapaʻa, Hawaii Position: Director of Quality Services / Registered Nurse (RN)
Full-Time, 40 Hours per Week Job Type: As determined by the hiring organization
We are seeking an experienced Registered Nurse (RN) leader to serve as Director of Quality Services in Kapaʻa, HI. This role is responsible for overseeing organizational quality assurance, patient safety, risk management, performance improvement, regulatory compliance, and accreditation activities across healthcare settings. The Director will collaborate with executive leadership, medical staff, nursing leaders, and interdisciplinary teams to promote high-quality patient care, maintain regulatory readiness, and support continuous improvement.
Key Responsibilities Lead Quality Assurance and Performance Improvement (QAPI), patient safety, risk management, and regulatory compliance programs. Oversee quality-related functions, including Infection Prevention, Case Management, Utilization Review, Social Services, and Employee Health. Ensure readiness for CMS, The Joint Commission, state regulatory agencies, and applicable accreditation requirements.
Monitor quality and patient safety indicators, identify trends, and develop improvement plans. Lead root cause analyses, corrective action plans, and performance improvement initiatives. Prepare and present quality dashboards, scorecards, and performance reports to leadership and governing bodies.
Support patient complaint and grievance processes and identify opportunities to improve patient experience. Collaborate with medical staff on quality reviews, including OPPE/FPPE and performance monitoring. Educate staff and leaders on quality standards, patient safety, regulatory compliance, and accreditation requirements.
Supervise and support staff across assigned quality-related departments. Promote a culture of accountability, patient safety, and continuous improvement.
Graduate of an accredited nursing program. Current RN license or ability to obtain appropriate state licensure. Minimum of 2 years of professional nursing experience, preferably in an acute-care hospital.
Previous supervisory or leadership experience required. Strong knowledge of healthcare quality, patient safety, performance improvement, and regulatory compliance. Experience with CMS and The Joint Commission requirements.
Excellent leadership, analytical, communication, and collaboration skills.
Master’s degree in Nursing or a related healthcare field. Previous hospital Quality Management or Quality Services leadership experience. Certified Professional in Healthcare Quality (CPHQ) or equivalent certification.
Experience leading regulatory surveys, QAPI initiatives, root cause analyses, and corrective action plans. Additional Requirements Willingness to travel between healthcare facilities, if required. Flexibility to work occasional extended hours during regulatory surveys, audits, or operational needs.
Position Details Location: Kapaʻa, HI
40 hours per week Role: Director-level nursing and quality leadership
About the role
This role is responsible for overseeing organizational quality assurance, patient safety, risk management, performance improvement, regulatory compliance, and accreditation activities across healthcare settings.