The Director is responsible for planning, organizing, directing and managing resources for one to two department(s) on a twenty-four (24) hour basis. These responsibilities include: budget responsibility; efficient/effective resource utilization; recruitment and effective/efficient management of assigned staff; achieving quality outcomes; performance improvement; monitoring of quality and quantity of services; maintaining positive working relationships with staff and System departments and managers, and purchasing and maintaining equipment.
Completes established competencies for the position within designated introductory period. Other related duties as assignedGeneral Management:Establishes goals and objectives that support overall strategic plans of the facility/Baptist Health SystemDevelops and manages the annual department operating and capital budgetsDirects daily operations of assigned department/sDirects performance of staffMaintains objectivity in decision making, utilizing facts to support decisionsSupports the mission statement, policies and procedures of the Baptist Health SystemManages to eliminate boundaries to achieve integrated, efficient and quality serviceAchieves ongoing compliance with all regulatory agenciesServes as a resource to employees and customers as demonstrated by visibility and knowledge of issuesDemonstrates flexibility in response to changeAnticipates and responds to problems and risksCommunicates effectively with all levels in the organization and with internal and external customersPersonnel Management/Development:Selects personnel for hire and promotion; takes appropriate actions regarding counseling, disciplinary actions, demotion and terminationDirects, supports and coaches direct reportsResponds proactively to employee needs and concernsDevelops “experts” and “expertise” throughout the department and seeks employee inputFacilitates consensus among divergent groupsMinimizes staff turnoverAcknowledges and rewards employees’ strengths and accomplishmentsEvaluates assigned staff performance and competency, providing direct feedbackAssesses learning needs, develops competency plans and provides opportunities for learningDepartment/Business Unit Management: Interfaces on a regular basis with medical staff to communicate, receive information and promote satisfactory patient outcomes.
Assures patient information is available to the healthcare team to facilitate timely, medical decision making. Utilizes data and statistical analysis as basis for decisions and actions and to improve performance. Demonstrates required knowledge and competencies for clinical systems to include but not limited to: HED, HPF, STAR, HEV, AccudoseDemonstrates required knowledge and competencies for MS Programs to include but not limited to: Word, Excel, Powerpoint.
Redesigns work flow and work processes to achieve customer satisfaction, quality improvement and cost reduction. Identifies high-risk situations and utilizes root cause analyses tools to achieve the elimination or reduction of risk. Supports case management initiatives and clinical improvement efforts.
Demonstrates dedication to achieving quality outcomes; evaluates and communicates quality performance outcomes; collects and utilizes data to improve department performance. Demonstrates dedication to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in service; talks and acts with customers in mind; establishes and maintains effective relationships with customers.
Role models Studer Principles and “must haves”. Assures department and staff readiness for each and every patientAssures department commitment to Performance Improvement and leads by exampleServes as a role model for service excellenceParticipates in Performance Management program Participates in LDI Participates in BHS Quality InitiativesUtilizes resources efficiently and effectivelyMaintains safe environmentAddresses patient population-specific needsParticipates in Performance Improvement activitiesMINIMUM
Bachelors Degree in NursingPREFERRED
Master Degree in Nursing, Business or Related FieldMINIMUM
5 years experience in discipline or specialty. PREFERRED
3-5 years progressively responsible management experienceREQUIRED CERTIFICATIONS/LICENSURE: Possession of current Texas State License for Registered NursePREFERRED CERTIFICATIONS/LICENSURE: Specialty or Administration certification desired. REQUIRED COURSES/COMPLETIONS (e.g., CPR): Must have active healthcare provider Basic Life Support on hire (ARC or AHA); however, must have AHA Healthcare Provider BLS within 60 days of hire