Greets, directs, and assists all persons arriving at the Department. Answers telephone and receives and relays messages accurately and in a timely fashion. Functions as a liaison with other departments.
Acts as an advocate for patients consistently maintaining a positive customer service approach. Assists scheduling and registration of patients. Assesses accurate charges for patient services.
Takes vital signs and reports abnormal readings to the nurse or physician and records data appropriately. Performs point of care procedures such as urine dip, blood sugar, pregnancy tests, and rapid strep throat cultures. Performs EKGs.
Facilitates patient flow under the direction of the Practice Manager or healthcare provider. Prepares necessary equipment needed by nurse or physician. Completes documentation of care activities to comply with various regulatory agency requirements.
Transports patients as needed. Ensures that all needed care and charge documents are completed. Completes orders of prescriptions in EPIC.
Maintains stock and inventory of supplies in patient exam and treatment areas. Receives and appropriately reports patient information. Assists providers during procedures as directed.
Organizes files, records, and other patient information. Performs clerical duties and assigned tasks as needed. Transports equipment, supplies, pharmaceuticals, and specimens to and from other departments.
Enters orders into EPIC. Enters data into appropriate documentation system. Enters medication lists with ultimate review by RN/MD.
Obtains patient test results from EPIC. Prepares patients medical record for the following day, as needed.