Account Resolution Specialist

Our patients are our number one priority! We're committed to giving children back their childhood! Job Posting Title: Account Resolution SpecialistLocation: Dallas - HospitalAdditional Posting Details: Monday - Friday8:00 am - 4:30 pmJob Description: Duties/ResponsibilitiesReview all assigned accounts to ensure that charges and other relevant information are correct and claims are billed within government and third-party payer guidelines Review and resolve credit balances in a timely mannerFollow-up on all billed claims to ensure timely and accurate payment and disposition of patient accountsVerify appropriateness of reimbursement per contractual agreements and resolve discrepancies with payersReview payer denial reasons and appeal with supporting documentation for complete reimbursementFollow-up with payers and families routinely to provide assistance to expedite paymentsAssist with training and development of account follow-up methods and proceduresRequired Skills/AbilitiesMinimum of two years of experience managing patient account follow‑up within a revenue cycle environment (required)Demonstrated ability to analyze payer denials and determine appropriate next steps for resolution (required)Clear understanding of how to execute effective resolution strategies, including preparing appeal letters (required)Strong understanding of payer contracts, reimbursement methodologies, and adjustments (preferred)Familiarity with clinical documentation requirements to verify basic coding compliance (preferred)