About NYC Health + Hospitals NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services.
Our diverse workforce is uniquely focused on empowering New Yorkers. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Grant Funded This position is grant funded. Work Shifts 9:00 A. M – 5:00 P.
M Duties & Responsibilities Purpose of Position : Under administrative control, plans, coordinates, administers, directs and evaluates the activities of a funded non-capital project or series of projects sponsored by a public or private agency. Facilitates overall progress of the project and ensures the timely completion of the project deliverables. Ensures optimal utilization of resources and compliance with required policies, procedures, and other standards through management of scheduling, budgetary constraints, program objectives, dependencies and other concerns.
Examples of Typical Tasks : Defines project scope, objectives and milestones, outlines major deliverables and establishes implementation schedules for assigned projects. Considers available resources and constraints, policy issues, contractual commitments and program audits in development of project plan and implementation strategies in collaboration with funding agency officials consistent with the System’s mission, values and business goals.
Formulates policy and procedural guidelines, consistent with NYC Health + Hospitals policies and procedures, to facilitate the successful, timely, and efficient completion of projects. Defines and assigns responsibilities to staff and other project resources. Anticipates and identifies issues, constraints and other potential hindrances, implementing control measures, solutions and alternative courses of action to resolve emergent problems or critical situations.
Develops and maintains templates and tools to track project progress, to facilitate collection of project information, and to manage dissemination of information and updates related to project status. Monitors progress of project and status of deliverables against project plans and timelines, evaluating quality, and timeliness of completion. Prepares budget estimates and controls to ensure that project expenses are effectively managed within budgetary constraints.
Lead, develop, and maintain effective working relationships with project participants and resources and facilitate required meetings, calls and updates. May convene advisory committees if required by terms of funding provisions and provides technical assistance to them. Submits periodic progress and activity reports to funding agency officials and/or H+H management through designated channels, and in appropriate timeframes.
Prepares final reports and recommendations on project studies performed and revises programmatic content as necessary. Serves as representative for funded projects, and as liaison with appropriate Hospital and Central Office grants, contract personnel and funding sources. Performs related duties, as required.
Educational and/or experience requirements will vary requiring diverse kinds and levels depending on the content, complexity and variety of project. Compensation levels will correspond to the requirements developed for the designated project. In no event will the acceptable minimum be below: 1.
A Baccalaureate Degree from an accredited college or university in a specialization discipline consistent with project content; and, 2. Four years of substitutable and relevant health care experience related to the objectives of the project; or, 3. A satisfactory equivalent combination of experience, training and education.
Department Preferences Master’s degree in Hospitality, Healthcare or a related field preferred Foundational knowledge of healthcare operations; understanding of HIPAA and other regulations designed to protect patient rights and confidentiality Prior background in the hospitality or related industry (hotels, travel, and tourism) exemplifying leading and best practices in customer service Experience with facilitating training programs and interventions focused on service excellence Proficient in Microsoft Office and Adobe suites of programs and applications Motivated self-starter with strong leadership, change management, planning, organizational and project management skills Excellent verbal, written, and facilitation skills to communicate with stakeholders at all organizational levels Ability to act as a change agent supporting organizational culture change and transformation Adept understanding of business principles, operations and process improvement strategy Strong interpersonal skills and ability to manage a multitude of activities in a fast-paced environment Benefits NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts Loan Forgiveness Programs for eligible employees College tuition discounts and professional development opportunities College Savings Program Union Benefits for eligible titles Multiple employee discounts programs Commuter Benefits Programs How To Apply If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.