✓You’ll need
Certifications
CHAA - Certified Healthcare Access Associate Upon Hire preferred
Education
✓H.S. Diploma or Equivalent required
Qualifications
✓1 Year Customer Service experience required
✓Requires good written, oral, and telephone communication skills.
✓Requires knowledge of general office equipment, PC’s and associated software packages.
✓Ability to type 35 WPM corrected for errors.
✓General knowledge of medical terminology.
+Benefits
Medical, dental and vision401(k)Paid time offTuition assistance
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About the role
Award-winning Patient Access Services (PAS) team recognized for excellence, collaboration, and commitment to exceptional patient service.
- Admissions Specialist - Patient Access Services Bring your passion to Texas Health so we are Better + Together Work location: Texas Health Southlake, 1545 Southlake Blvd Southlake, TX 76092 Work hours: PRN (as needed), clinical operation hours: Monday – Friday; 4:45am-4:30pm Patient Access Department Highlights:
- Award-winning Patient Access Services (PAS) team recognized for excellence, collaboration, and commitment to exceptional patient service.
- Team-oriented work environment with expanded resources from other Patient Access areas.
- Cross-training opportunities within different areas of Patient Access Here’s What You Need
- H.S. Diploma or Equivalent required
- 1 Year Customer Service experience required
- CHAA - Certified Healthcare Access Associate Upon Hire preferred
- Requires good written, oral, and telephone communication skills.
- Requires knowledge of general office equipment, PC’s and associated software packages.
- Ability to type 35 WPM corrected for errors.
- General knowledge of medical terminology.
- Accurately gathers complete financial and demographic information to ensure medical records/billing process flows efficiently.
- Obtains and/or updates verification of benefits and/or pre-certification for applicable tests and/or procedures
- Prepares, presents, and thoroughly explains applicable legal, ethical, and compliance documents; ensures proper consents are signed by the appropriate parties. Maintains documentation of the same
- Maximizes reimbursement for services rendered by appropriately identifying insurance carrier, benefits, etc. Prevents denials by ensuring timely notification of admission to insurance carriers
- Assists patients in understanding financial obligations; collects co-payments, self-pay deposits, and patient balances to reduce Accounts Receivable.
- Remains aware of and complies with applicable regulations, entity and/or system policies and procedures. Maintains customer service and/or productivity guidelines set forth by applicable leadership. Additional perks of being a Texas Health Admissions Specialist
- Potential Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student loan repayment programs as well as several other benefits .
- Delivery of high quality of patient care through nursing, research and innovations in practice.
- A supportive, team environment with outstanding opportunities for growth. Entity Highlights Texas Health Southlake has served the Southlake community and surrounding areas of Grapevine, Colleyville, Trophy Club, Westlake, Roanoke, and northeast Tarrant County since opening in 2004. As Southlake's first hospital, the facility offers a highly specialized surgical environment with 17 inpatient suites, six observation suites, six operating rooms, and a 24/7 emergency department. Texas Health Southlake provides care across multiple surgical and medical specialties, including orthopedics, spine surgery, colorectal surgery, ENT, women's health, general surgery, internal and family medicine, imaging services, and emergency care. The hospital's spine surgery program performs more than 300 spine procedures annually and is supported by coordinated pain management, rehabilitation, and physical therapy services. Texas Health Southlake earned The Joint Commission's Gold Seal of Approval® for Advanced Certification in Spine Surgery (ACSS), recognizing excellence in quality outcomes, standardized clinical processes, and comprehensive patient care. The certification represents the highest level of Joint Commission recognition for spine programs and requires participation in a national spine registry and adherence to rigorous performance standards. Texas Health Southlake has been recognized nationally for orthopedic and spine care and continues to maintain high patient satisfaction scores. The hospital has received U.S. News & World Report recognition for high-performing orthopedic procedures, including hip replacement and spinal fusion, and has earned numerous awards for patient experience, employee engagement, physician engagement, and clinical quality. If you’re ready to join us in our mission to improve the health of our community, then let’s show the world how we’re even better together! Learn more about our culture, benefits, and recent awards. Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org #LI - AM1