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Community Health Network·Community Physician Network Castleton · Indianapolis, IN

Assoc Patient Access Rep - Fam Med Care-Hillsdale

Support StaffPart time
iPosting details
SchedulePart time
EducationHS diploma/GED
SourceCommunity Health Network · posted Oct 6, 2026
✓Requirements
Education
✓High School Diploma or GED High School diploma or GED equivalent (Required)
Qualifications
✓The Associate Patient Access Representative (APAR) is responsible for a variety of front-office and back-office functions throughout the network including but not limited to the responsibilities below:
✓Registration/Admissions: Proficient in all types of registrations (i.e., inpatient, outpatient, and emergency admits)
✓Ability to monitor and perform all patient hospital and/or ambulatory movement
✓Verifies medical necessity in accordance with the Centers for Medicare & Medicaid Services (CMS) standards and communicates relevant coverage and eligibility information to the patient
1+ years: Experience in healthcare office setting and/or work history with strong customer service background (Preferred)
+Community Physician Network Castleton
2support roles open
IndianapolisIN
✓You’ll need
Education
✓High School Diploma or GED High School diploma or GED equivalent (Required)
Qualifications
✓The Associate Patient Access Representative (APAR) is responsible for a variety of front-office and back-office functions throughout the network including but not limited to the responsibilities below:
✓Registration/Admissions: Proficient in all types of registrations (i.e., inpatient, outpatient, and emergency admits)
✓Ability to monitor and perform all patient hospital and/or ambulatory movement
✓Verifies medical necessity in accordance with the Centers for Medicare & Medicaid Services (CMS) standards and communicates relevant coverage and eligibility information to the patient
1+ years: Experience in healthcare office setting and/or work history with strong customer service background (Preferred)

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About the role

The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check-ins, scheduling, payment collection, insurance verification, and compliance management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits.