Boise Pre Operative Care CNA

At St. Luke's, our team members are driven by compassion, innovation, and a commitment to delivering exceptional patient care. As an Experienced CNA II in Pre-Operative Care, I serve as an important communication hub for patients, families, surgeons, charge nurses, and members of the healthcare team in a fast-paced surgical and endoscopy environment.

My role requires strong multitasking abilities, attention to detail, and the ability to manage multiple priorities while ensuring exceptional patient experiences and efficient department operations.

• Thursday
• Friday | 11:30 a.m. - 8:00 p.m. What You Can Expect Support patient care operations in a high-volume Pre
• Operative and Endoscopy environment. Check in and coordinate care for up to 100 patients and family members daily while maintaining accuracy, efficiency, and exceptional customer service. Work closely with surgeons, charge nurses, anesthesia teams, CNAs, and other healthcare team members to support safe, timely, and efficient patient care. Answer and manage incoming phone calls, patient inquiries, and time-sensitive communications while maintaining professionalism and attention to detail. Serve as a communication liaison between patients, families, providers, and care teams throughout the surgical process. Monitor patient status boards, procedure schedules, and department workflows to Keep progress and procedural updates. Utilize Epic to track patient information, manage schedules, facilitate communication, and support daily operations. Demonstrate exceptional multitasking skills by simultaneously coordinating patient check-ins, managing phone calls, updating patient statuses, communicating with families, and supporting provider needs in a fast-paced environment. Prioritize competing requests and adapt quickly to changing patient volumes, surgical schedules, and department needs while maintaining accuracy and efficiency. Provide compassionate support and clear communication to patients and families experiencing stressful or time-sensitive situations. Collaborate with interdisciplinary teams to promote effective communication, efficient workflows, and high-quality patient care. Maintain strong organizational skills, attention to detail, and confidentiality while handling sensitive patient information. Recognize urgent needs, communicate critical information appropriately, and support care teams in delivering exceptional patient care. Requirements Certified Nursing Assistant II (CNA II) with more than six months of direct patient care experience. Current Basic Life Support (BLS/CPR) certification through the American Heart Association (AHA), American Health & Safety Institute (AHSI), or American Red Cross. Preferred Experience Status Board Monitoring High
• Volume Patient Coordination Phone and Communication Management Customer Service and De-escalation Team Collaboration Epic EHR At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals. St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law. *Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.