About the role
MAIN FUNCTION: Promptly and professionally answers telephone calls.• Updates patient demographic information and enter into electronic record.• Creates new patient records as needed.
Details
- Schedule
- Full time
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- MAIN FUNCTION: Promptly and professionally answers telephone calls.
- Updates patient demographic information and enter into electronic record.
- Creates new patient records as needed.
- Conduct insurance information verification and eligibility checks.
- Schedules patient appointments according to established office protocols and triage guidelines.
- Communicate with physician office staff on patient concerns, requests, and scheduling changes.
- Refer patients as needed to Griffin Faculty Physician and Griffin Hospital resources.
- Identifies potential gaps in care, including need for annual preventative visits, and schedules as needed.
- Participates in pop
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