Full employer posting
The Care Management Assistant (CMA) serves as a member of the Care Management team in providing coordination of Care Management services and functions that assists our patients. Interacts with patients, family members and visitors. Provides administrative support to the Care Management Care Management RNs and SWs through administrative assistance tasks that impact care coordination and transition planning efforts.
Works cooperatively with internal multidisciplinary teams, providers, allied health staff, as well as patients, caregivers, and visitors. Works cooperatively and effectively with external community providers/agencies and insurance companies. The CMA position requires the individual to take initiative, be proficient, and have strong decision making skills, organizational skills, communication skills and a commitment to quality and excellence in service.
Qualifications High school graduate or equivalent. Minimum of one year experience in an administrative setting or business setting that requires supporting colleagues and working with data. Proficient computer skills; including operation of various software, spreadsheets, statistical software, presentation and word processing software, and office equipment required.
Able to communicate effectively both verbally and in writing. Previous experience in healthcare preferred. Previous insurance and prior authorization experience preferred. 2 years’ experience in an administrative setting or business setting that requires supporting colleagues and working with data preferred.
Working knowledge of medical terminology preferred. Internal applicants currently employed by Mayo Clinic are required to attach their three most recent performance appraisals. If less than three have been completed, please attach as many as are available.
Failure to include evaluations may result in disqualification due to an incomplete application.
- Full time Benefits
- Medical: Multiple plan options
- Dental: Delta Dental or reimbursement account for flexible coverage
- Vision: Affordable plan with national network
- Pre-Tax Savings: HSA and FSAs for eligible expenses
- Retirement: Competitive retirement package to secure your future
About the role
The Care Management Assistant (CMA) serves as a member of the Care Management team in providing coordination of Care Management services and functions that assists our patients. Provides administrative support to the Care Management Care Management RNs and SWs through administrative assistance tasks that impact care coordination and transition planning efforts.