You’ll need
Certifications
✓Prevention and Management of Assaultive Behavior (PMAB) required within 30 days of hired.
✓Basic Life Support (BLS) through the American Heart Association required.
Education
Associate’s degree in related field preferred.
Qualifications
✓Minimum of one-year clerical experience required. Minimum one year healthcare, psychiatric or chemical dependency experience preferred.
✓Ability to operate and troubleshoot basic office and patient care equipment required for the position
✓perform required patient care activities related to the position.
✓Knowledge of medical terminology and hospital systems.
✓Ability to speak clearly in person and over the phone
✓ability to write clearly and concisely
✓ability to listen well and interact appropriately with other employees and outside agencies
✓ability to input data into computer
✓good eye-hand coordination.
✓Good organizational skills.
✓Ability to establish effective relationships with supervisors, other employees, outside agencies and ability to maintain confidentiality.
✓Ability to concentrate on several assignments simultaneously
✓ability to edit, organize and prioritize
✓ability to work with limited supervision
✓ability to execute duties in an efficient manner with attention to detail
✓ability to receive and accurately carry out instructions.
✓Able to distinguish colors and smells as necessary for patient care
✓hear sufficiently for general conversation in person and on the telephone
✓identify and distinguish various sounds associated with the workplace/patient care
✓see adequately to read computer screens, medical records, and written documents necessary to position
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About the role
Job Summary: The Case Management Assistant-BMC coordinates forms, packets, supplies management, and mail management. Helps develop and maintain systems to assist Manager and Case Managers. Operates a console telephone switchboard to relay incoming, outgoing and inter-office calls; performs support and clerical duties.