Full employer posting
Title Clinic Registered Nurse (RN) — Urgent Care Summary Use standardized, medical staff approved protocols to provide telephone triage, advice and health education for callers to the practice. Maintains current and approved standard protocols to provide timely access to care and patient safety. Ensures a therapeutic and safe environment for patients and families, utilizing these approved protocols.
This position provides age-specific and developmentally appropriate nursing triage for neonate, infant, pediatric, adolescent, adult, and geriatric patients. This position provides support to our Urgent Care Clinics. Compensation We are committed to providing wage ranges for all open positions.
Please note that the specific compensation for this role will be determined based on experience, education and internal equity considerations. The hourly wage range for this position is $41.06–$57.96. This range reflects the base pay for this position.
Key Accountabilities Provides individualized nursing telephone triage based on scientific principles and reflecting patient-centered philosophy. Interview patient and/or family to obtain history and reviews collected data to provide accurate assessment. Responds to all incoming patient telephone calls to screen, evaluate and implement treatment plans, assess patient medical condition, coordinating/communicating a plan of care.
Documents all phone calls 100% of the time. Initiate diagnostic/therapeutic measures as indicated by standing protocols and physician orders. Evaluates patient response to recommendations and assures understanding and compliance.
Recognizes critical episodes and initiates appropriate interventions. Communicates clearly and appropriately with other departments in the hospital and clinic environment as well as external customers. Maintains a <1% complaint rate.
Communicates and acts as a liaison between patients, family and physician with respect to confidentiality. Assist surgeons as necessary with clinic-based procedures. Act as liaison between surgical providers and other providers/departments.
Prepare/Maintain Surgical Instrument Packs. Perform nursing triage for all surgical patients; pre-op teaching, post-op follows up. Coordination of surgical services, including schedule surgeries, image-guided procedures, and ED procedures (thoracentesis, paracentesis, etc.) Coordination of Endoscopy Clinic: scheduling, prep instructions, pathology and post procedure follow up.
Breast Care Center back up. Required Qualifications Current unrestricted RN license with the Minnesota Board of Nursing. Current BLS must be enrolled in NH+C RQI program and complete the requirements within 90 days of enrollment.
Must remain current (complete quarterly assignments prior to the end of each calendar quarter). Must be able to speak, read, and write English proficiently to ensure safe and effective communication in a healthcare environment. Ability to learn and use electronic health records and other computer programs.
Previous triage experience. One-year ambulatory experience. Schedule Casual/Call position Two shifts per month required to retain casual/call status Hours vary based on clinic needs and casual scheduling requirements Urgent Care Hours Lakeville Urgent Care: Sunday: 9:00 a.m.–1:00 p.m.; Monday–Friday: 12:00 p.m.–7:30 p.m.; Saturday: 9:00 a.m.–1:00 p.m.
Northfield Urgent Care: Sunday: 8:30 a.m.–3:30 p.m.; Monday–Friday: 8:30 a.m.–7:30 p.m.; Saturday: 8:30 a.m.–3:30 p.m. Farmington Urgent Care: Monday–Friday: 7:00 a.m.–12:00 p.m. Benefits Eligible for Shift Differential Pay in addition to base wage Earned Safe and Sick Time (ESST) accrued on first paycheck Pension Plan ( PERA ) with 7.5% employer match Optional 457(b) Retirement Plans Loan Forgiveness Eligibility – PSLF + MN state programs for qualifying roles Employer-Provided Certifications + Continuing Education Additional perks: Free On-Site Parking, Qualified Bilingual Staff Program, Employee Assistance Program, and discounts on cafeteria, scrubs, and OTC pharmacy items
Northfield Hospital + Clinics is a trusted, independent healthcare system with more than 1,000 employees. We’re recognized for our collaborative work environment and strong commitment to high-quality patient care. Our services span the full spectrum of hospital and clinical care, with our main hospital located in Northfield, MN, and primary and specialty clinics in Northfield, Lakeville, Farmington, Faribault, and Kenyon—along with Urgent Care locations in both Northfield and Lakeville.
We offer care across 48 specialties and serve patients at 22 locations throughout the south metro and southern Minnesota. Whether you're just starting your career or bringing years of experience, you'll find meaningful opportunities, supportive teams, and a chance to make a real difference here. *This posting is not a complete list of duties or responsibilities. Job functions, schedules, and terms of employment may change in accordance with applicable laws, policies, and agreements.
Day/Evening shift · Varying Days/Shifts
About the role
Maintains current and approved standard protocols to provide timely access to care and patient safety. Ensures a therapeutic and safe environment for patients and families, utilizing these approved protocols. This position provides age-specific and developmentally appropriate nursing triage for neonate, infant, pediatric, adolescent, adult, and geriatric patients.