You’ll need
Education
✓High school diploma or equivalent required.
Qualifications
✓Post-secondary courses in Medical Terminology, computer applications and secretarial skills, or equivalent required.
✓Experience and/or training in reception or a customer service setting required.
✓Experience and/or training with delegated health care services and ICD-10 and CPT coding required.
✓Service Orientation - Successfully apply knowledge of various resources/models of recovery to assist and care for others.
✓Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
✓Confidentiality - Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information.
✓Time Management - Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.
✓Team Building - Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time.
✓Social Perceptiveness - Ability to work with a diverse population from pediatrics to geriatrics.
✓Basic understanding of age-related differences in caring for and/or communicating with patients and caregivers.
✓Possess personal sensitivity to the needs and experiences of others and a non-judgmental attitude towards persons of differing standards, values, lifestyles, and ages.
Experience and/or training in a hospital or medical office doing similar tasks preferred.
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