Clinical Tracking Representative

• ResponsibilitiesArtificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Clinical Tracking Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will:
• Coordinate and monitor multiple clinical operations projects and strategic initiatives across the Western region.
• Track action items, risks, and outstanding issues while following up with leadership to ensure timely completion.
• Manage the day-to-day tracking processes by maintaining accurate tracking records, monitoring patient follow-up activities, coordinating with clinical and operational teams, and ensuring compliance with established workflows and regulatory requirements.
• Maintain accurate and complete records within the Tracking System, ensuring timely and accurate data entry.
• Coordinate and schedule patient procedures in accordance with established clinical workflows.
• Communicate professionally and effectively with patients, physicians, radiologist, and internal team members to coordinate care, resolve inquires, and support daily operations.
• Ensure patient information is documented accurately while maintaining confidentiality and compliance with HIPAA and organizational policies.
• Perform other duties and special projects as assigned. You Are:Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situationsAble to demonstrate high level of attention to detail, excellent organizational skills and have the ability to multitaskAble to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world class customer serviceTo Ensure Success In This Role, You Must Have:
• Must have great communications; Spanish and English preferable
• Must be familiar with Microsoft Excel and Word
• Outstanding organization and attention to details skills
• Ability to work well in group and individual settings
• Ability to handle assignments under minimal supervision is essential
• Ability to interact effectively with doctors, patients, vendors, peers, staff, and management
• High School diploma or equivalency is required We Offer:Comprehensive Medical, Dental and Vision coverages.Health Savings Accounts with employer funding.Wellness dollars401(k) Employer MatchFree services at any of our imaging centers for you and your immediate family.

$16.00 - $18.00 per hour