EMR Analyst, Ambulatory Care

Our patients are our number one priority! We're committed to giving children back their childhood! Job Posting Title: EMR Analyst, Ambulatory Care Location: Dallas - Shared Services Additional Posting Details: Monday - Friday 8:00 am - 5:00 pm

Duties/Responsibilities Build, configure, test, support, and optimize EpicCare Ambulatory and assigned applications. Attends meetings as required, and participates on committees as directed. Participates in customer discussion offering suggestions and recommendations.

Maintains a positive image when dealing with deadlines and demanding, highly stressful situations Maintains professional growth and development through seminars, workshops, and professional affiliations to maintain certification/licensure, and/or keep abreast of latest trends in field of expertise. Ensures department documentation is at current levels. Adheres to policies, procedures, standards and methodology pertaining to Governance, Change Management, Project Management, Incident Management, System Access and Security Maintains certification in applicable Epic module(s) Maintains awareness and expertise as the Epic system architecture is changed over time to include but not limited to upgrade and special update documentation.

Analyzes Level 1 and 2 customer-reported problems to determine corrective action and provides timely feedback. Preforms application and integrated testing for the assigned module(s). Participates in discovery sessions to identify the operational needs of the organization.

Work with all IT and Empower teams to identify appropriate solutions for various operational and technical needs. Identifies the most appropriate methods for build. Performs validation testing with end users to gain operational acceptance and feedback to new build components/optimization projects.

Works independently in all areas of assigned application. Understands and can analyze ancillary Epic workflows. Supports integration with 3rd party applications, when applicable.

Communicate project status, risks, and recommendations clearly to stakeholders.

/Abilities Bachelor’s degree in healthcare, information technology, business, clinical informatics, or a related field; equivalent experience may be considered. Three or more years of Epic application support, build, training, or optimization experience. Current Epic Ambulatory certification.

Knowledge of ambulatory clinical workflows, outpatient documentation, orders, referrals, result routing, inbasket workflows, and provider workflows. Strong analytical, troubleshooting, communication, organization, and customer-service skills. Ability to manage multiple priorities and collaborate effectively in a mission-driven healthcare environment.

Master’s degree in healthcare, business, information systems, clinical informatics, or a related field. Additional Epic certifications related to ambulatory operations, MyChart, Healthy Planet, orders, or reporting. Experience in pediatric specialty care, orthopedic clinic workflows, or multidisciplinary clinic settings.

Experience with Reporting Workbench, dashboards, workqueues, SmartTools, order sets, preference lists, and optimization projects. Licensed Registered Nurse (RN) is a plus. Working Environment Working Conditions: Inside Working Position: Sitting Physical Demands: Light Physical

Repetitive Movement An Individual in this position will be required to lift or carry weight in this group: Up to 10lbs Sensory/Communicative activities essential to the performance of this position: Feeling, Hearing, Seeing, Speaking An Individual in this position will be exposed to: Inside environment