We are so glad you are interested in joining Sutter Health! Organization: SHSO-Sutter Health System Office-Valley Position Overview: Plays a pivotal role in ensuring exceptional customer satisfaction. The front line of our customer support, troubleshooting issues, providing technical expertise, triaging issues, and delivering top-notch solutions to enhance the customer experience.
Equivalent experience will be accepted in lieu of the required degree or diploma. Associate's degree in Computer Science, Information Technology, or related field CERTIFICATION & LICENSURE Epic certification in assigned area of responsibility within 6 months of hire as determined by the hiring manager. Department leader is responsible for tracking certifications and renewals.
TYPICAL
1 year recent relevant experience Job
Days
Full Time Shift Hours: 8 Days of the Week: Monday - Friday Weekend
As Needed
Yes Unions: No Position Status: Non-Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
is $38.55 to $57.83 / hour The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program.
Eligible positions also include a comprehensive benefits package.