Financial Counselor- Clinic | Neurosciences - Halifax | Daytona Beach | Full-Time | Days

We are seeking a detail-oriented and patient-focused Financial Specialist to join our medical office team. In this role, you will play a key part in delivering excellent, patient-centered service by supporting front-end financial operations and ensuring a smooth and welcoming experience for every patient. Responsibilities Key

Schedule patient appointments efficiently and accurately Collect co-payments, pre-payments, and other patient balances Review and discuss outstanding balances with patients in a professional manner Enter charges promptly and accurately into the system Process referrals in accordance with practice protocols Verify and update patient demographics and insurance information Provide a friendly, professional point of entry and exit for patients Maintain a comfortable and organized waiting room experience Support clinic operations by floating to other practices or adjusting schedules as needed Qualifications Minimum Education and Experience Requirements High school diploma or equivalent required.

Two years of business, financial, or physician practice experience required, preferably in patient accounts, billing, or collections. Knowledge of CPT and diagnosis coding preferred. Experience with the EPIC system preferred.

A four-year degree may substitute for two years of required financial or physician office experience. An associate degree or equivalent coursework may substitute for one year of required experience.

and Qualifications Strong communication, organization, and problem-solving skills. Ability to professionally collect payments and provide financial counseling to patients. Demonstrated ability to multitask, prioritize responsibilities, and resolve issues effectively.

Ability to work collaboratively in a team environment while maintaining a high level of customer service. Licensure/Certification/Registration None required. Motor Vehicle Operator Designation None required.