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Cape Fear Valley Health
Fayetteville, NC

Health Information Management Technician III- Full Time Days

Healthcare Administration
Pay & benefits for this position
Admin: $55/hrView local pay scales
Disability coverage
Requirements
1+ years experience
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Position Details

Hospital System
Cape Fear Valley Health
Location
Fayetteville, NC
Specialty
Healthcare Administration
Posted
2026-08-03
Applications close
2026-10-11
Job ID
39782
Department
Health Information Management
Shift
Days

Description

Performs extensive reviews of patient records to confirm that documentation requirements of accrediting and other regulatory agencies are met. Independently coordinates, monitors and follows-up timely on chart completion issues and physician complaints in this regard. Releases patient records and information consistent with established guidelines.

Based on demonstrated knowledge, experience and senior status also serves as point of contact for chart completion issues and training of new staff. Consistently assists with quality, integrity and related chart reviews. Major Job FunctionsThe following is a summary of the major essential functions of this job.

The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time:Organizes, analyzes and technically evaluates patients' records to confirm that documentation required by JCAHO, HCFA and other regulatory agencies is present. Consistently refers charts to the correct physician\practitioner for completion.

Keeps knowledge of documentation requirements current. Follows up timely and independently on chart completion issues and resolves documentation questions timely so that chart completion is not delayed. Communicates effectively with physicians and other health care providers regarding medical record completion requirements and serves as a point of contact for questions regarding current policy/procedure requirements.

Screens patient records for quality assurance, risk management and Medical Records Committee reviews as designated in procedure. Responds to requests for patient medical information, assuring proper authorization in accordance with state and federal law. Serves as point of contact when priority release issues arise.

Assists with the 30-day incomplete chart report (DNFB) by consistently verifying its accuracy prior to submission and distribution to Administration, Medical Staff and appropriate departments. Performs concurrent chart analysis as needed to expedite chart completion for billing, reimbursement and/or designated reviews. Obtains information and prepares paperwork for deaths to include in-hospital deaths, stillbirths, medical examiner related cases, deaths occurring in the Emergency Department and DOAs.

Assists bereaved families with information about releasing the deceased to a funeral home and by explaining paperwork to the families. Other duties as assignedMinimum QualificationsThe following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:Education and Formal Training: High school graduate or equivalent requiredWork

One year of experience in Health Information Management requiredKnowledge, Skills, and Abilities Required: Proficiency in reading, writing, and speaking the English languageKnowledge of general medical record format and contentShould demonstrate the ability to type 40-45 wpm accurately or demonstrate sufficient keyboard familiarity to perform job functionsMust have intermediate experience in the use of computers in a Windows environmentBasic understanding of medical terminologyKnowledge of Joint Commission and other regulatory agency chart documentation requirementsGood organizational skills with the ability to manage multiple priorities and make good independent decisionsAttention to detail and quality to include strong recall and recognition skillsAbility to work in a team environment as well as work alone when necessaryAbility to work under pressure with ongoing time constraintsInitiative and ability to provide excellent customer service to enhance patient care delivery by assuring timely and accurate access to medical recordsExcellent written and oral communication skillsPhysical

Extended periods of sitting, with some instances of reaching, bending, stooping, pushing, and pulling all requiring use of proper body mechanicsAbility to work productively in a high volume, high stress work environmentVisual acuity for reading and processing charts/informationDexterity of upper extremities and fingers, as well as mental dexterity for accurately sorting medical record documentsLight to moderate lifting of plus or minus 25 pounds of boxes containing medical record documentsRequired Licenses and CertificationsCape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity

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