Full-time | Monday - Friday | 8am - 5pmWork from home and travel to clinics in Greater Charlotte Market* Must have ASCP, AMT or equivalent certification* Valid drivers license required Our Laboratory Coordinator is responsible for the development, implementation, and maintenance of regulatory compliance needs (COLA, JCAHO, CLIA) for waived and non-waived laboratory testing within NHMG Physician Office labs. Participates in problem solving, training, competency documentation.
Acts as a liaison between reference labs, internal billing/coding and compliance to address billing/coding issues. Participates in quality assurance activities and monitors quality controls. Serves as a resource for NMG physician offices.
Travel to clinics within the Greater Charlotte market, with occasional travel across markets required. Experience & Expertise:Proven experience as a Clinical Technical Coordinator (or equivalent laboratory leadership/support role)Strong familiarity with laboratory regulatory and accreditation standards, including:CLIA (Clinical Laboratory Improvement Amendments)CAP (College of American Pathologists)Applicable accreditation and compliance guidelinesSolid understanding of laboratory quality practices and compliance expectationsAbility to interpret and apply lab policies, procedures, and standardsExceptional organizational skills and attention to detailWhy Novant Health?
Collaborative teams where your voice is heard and respected Opportunities for career advancement, mentoring, and specialty training A mission-driven culture focused on whole-person care for both patients and team members Benefits & Perks: Competitive pay with shift differentials Comprehensive medical, dental, and vision insurance Paid time off, wellness programs, and mental health support Retirement savings with matching contributions Career pathways, tuition reimbursement, and CEU support If you are ready to advance your career within an organization known for its culture and clinical excellence, we invite you to apply.
Novant Health – Remarkable Careers. Remarkable Care.
As a Lab Services Coordinator, you help ensure laboratory operations remain efficient, compliant, and aligned with best practices. Your expertise directly supports caregivers, diagnostic accuracy, and patient outcomes. Coordinate and support daily laboratory operations and workflow efficiencyPartner with lab leadership to maintain high standards of quality and performanceServe as a key resource for process coordination and operational communicationSupport staffing coordination, scheduling, and departmental organizationAssist with documentation, reporting, and operational oversightPromote a collaborative, patient-centered laboratory cultureStrong communication and problem-solving abilitiesAbility to prioritize and coordinate in a fast-paced clinical settingProfessional presence with a collaborative mindsetCommitment to accuracy, quality, and patient safetyDedication to supporting high-performing laboratory teams What We're Looking ForEducation: 2 Year / Associate Degree, required.
Five years, required. Clinical laboratory experience in waived or non-waived testing. Experience in the physician office setting with experience in laboratory regulatory requirements, preferred.
Licensure/Certification: MLT from ASCP or equivalent, required. Additional Skills Required:Has knowledge and skills necessary to modify care according to patient(s)' age. Self-directed, able to prioritize quickly.
Thorough ability to coordinate simultaneous job functions and to be flexible in response to fluctuating workloads. Thorough knowledge and technical expertise in order to evaluate workload efficiency and accuracy. Possess knowledge of skills necessary to operate all equipment as well as how to interpret and perform procedures in order to train staff.
Thorough ability to communicate effectively and professionally, via telephone, LIS and verbally in small and large groups. Thorough knowledge of CLIA and other regulatory agency guidelines as well as other federal and state regulations (i.e. Medicare, HIPAA) related to laboratory operation.
Computer skills to include basic knowledge of Word and Excel. Why Choose Novant Health? At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other.
We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves. Job Opening ID 181828