Manager Facility Based Accounts Receivable (Cash Posting & Support Team)

Lee Health is seeking a results-driven Manager of Facility-Based Accounts Receivable to lead payer-specific hospital AR operations and cash posting functions. This position is responsible for ensuring timely, accurate, and compliant reimbursement while driving improvements in cash collections, AR performance, and overall revenue cycle efficiency. The Manager oversees the Cash Posting and AR Support teams.

Responsibilities include payments for facility, physician, home health, patient, and other organizational accounts. The role requires strong knowledge of cash posting, payment reconciliation, banking processes, clearinghouses, and document management. Experience with BOT technology is preferred.

Working closely with Revenue Cycle leadership and departments including Patient Financial Services, Patient Access, HIM, Coding, Contracting, Compliance, Clinical Services, and IT, the Manager uses data, performance metrics, and process improvement strategies to reduce AR days, minimize denials, and optimize reimbursement. The ideal candidate is an innovative, adaptable leader who can effectively manage multiple teams and priorities in a fast-paced environment while developing staff and maintaining high standards for accuracy, productivity, and compliance.

Qualifications Strong healthcare revenue cycle and facility-based AR experience. Knowledge of cash posting, payment reconciliation, and banking processes. Experience with clearinghouse and document management systems.

Intermediate Excel proficiency required. BOT/automation experience preferred. Strong analytical, organizational, problem-solving, and leadership skills.

Demonstrated ability to manage multiple priorities and adapt to changing needs. Excellent communication and cross-functional collaboration skills. Experience leading, coaching, and developing teams.

Requirements

Associate’s degree in business administration or related field required. Four (4) years of qualifying experience may be considered in lieu of degree.

A minimum of 4 years’ experience in large multi-campus health systems with extensive knowledge of all revenue cycle functions, compliance and healthcare regulations. Two years’ management experience required. Epic experience required.

Certification: Certified Revenue Cycle Professional (CRCP-I) or Certified Healthcare Financial Professional (CHFP) from the Healthcare Financial Management Association (HFMA) is required within 1 year of hire if associate degree not obtained. License: N/A Other: US:FL:Cape Coral