Manager Patient Access Services

Monitors and evaluates financial and productivity information to achieve operational benchmarks. Fosters the learning of staff to fulfill the current and future requirements of individuals and the organization. Responsible for oversight of Centralized Scheduling/Pre Service duties which includes but is not limited to scheduling of outpatient procedures, pre-registration, inpatient and outpatient insurance verification and oversight of the patient estimate process.

Responsible to the training and retention of staff for the Centralized Scheduling/Pre-Service Center. Responsible for ongoing coaching and development of staff. Participates collaboratively with internal and external customers to provide excellent customer service in a financially sound manner.

Responsible for being knowledgeable with Centralized Scheduling Module as well as defining processes for scheduling outpatient procedures. Responsible for oversight of Centralized Scheduling/Pre Access budgets. Will communicate with department supervisor as necessary to insure fiscal benchmarks are achieved.

Qualifications Education B. S. in Business Administration, Accounting, or equivalent degree required. Thorough knowledge of third party payer requirements required.

Requires a working knowledge of Word and Excel. 5 to 7 years of experience in a supervisory or management position in a healthcare environment will be accepted in lieu of the education requirements. Experience Five to seven years previous Registration or Business Office experience in a supervisory or lead position in a hospital Registration or Business Office. Ten years of experience in a supervisory or management position in a healthcare environment will be accepted in lieu of the hospital experience requirements.

(Above requirements can be met by equivalent combination of education and experience) Compensation/Benefits $25.74-$42.03/hr depending on previous work experience. Benefits include medical, dental, vision, short-term disability, long-term disability, life insurance, paid time off (PTO), paid holidays, tuition reimbursement, scholarship opportunities, retirement plans, free parking, and opportunities for advancement.

Work Shift Day Position Type Regular Full Time