Status: Non-ExemptA Brief OverviewAs a member of the primary care patient care delivery team, this position will function under the direction of clinicians to provide delegated direct patient care interventions. Medical Assistants collect and record data when patients present for office visits, measure vital signs, coordinate patient tests and services, and complete point of care testing and/or phlebotomy as indicated.
This position assists those in the patient care team to maintain efficient workflows and a pleasing physical environment to promote safe, quality care with a patient centered approach. Independent clinical decision making is outside of the scope of this position; refer clinical questions to the provider or nurse. Education QualificationsSuccessfully completed first semester in an accredited nursing program.
Required orSuccessfully completed a medical assistant or patient care technician program. Required orA Certified Clinical Medical Assistant, Certified Medical Assistant, Registered Medical Assistant, Certified Nursing Assistant, Emergency Medical Technician, or Patient Care Technician certification may be substituted for the educational requirement. RequiredExperience QualificationsExperience in an office or clinic setting.
PreferredSkills and AbilitiesKnowledgeable of and follows proper technique for patient care. (Required proficiency)Communicates pertinent patient information to appropriate staff in a timely manner. (Required proficiency)Functions with an awareness and application of safety issues as identified within the institution.
(Required proficiency)Participates actively in educational activities for department. (Required proficiency)Demonstrates competency in selected psychomotor skills. (Required proficiency)Licenses and CertificationsPatient Care Technician - PCTC - AMCA Or an active certification to practice in Kansas as either Certified Clinical Medical Assistant, Certified Medical Assistant, Registered Medical Assistant, Certified Nursing Assistant, or Emergency Medical Technician is required as a substitute for education qualifications.
RequiredFirst Responder - RQI Required within 90 days.
- Admit patients to exam rooms for office visits and procedures, following prescribed workflows. Assist providers with examinations and procedures.Retrieve voice mail messages, record, and route to licensed staff. Document medical information using the appropriate electronic applications and/or forms. Prepares and maintains patient’s medical record and charges while in the department, ensuring confidentiality of all patient information.Coordinate patient services to include: lab tests, point of care testing, x-rays, diagnostic procedures, consults, home care, and acute care admissions. Schedule patient appointments.Assist with referrals, prior-authorizations, and benefit investigations.Point of care testing and/or phlebotomy as indicated by work area.Maintain cleanliness of equipment, examination, and treatment rooms; restock.Meets the needs of any patient in the department.Applies proper techniques with simple dressing changes. Maintains and follows proper procedure for sterile technique on dressing changes.Prepares and processes requisitions for housekeeping, maintenance and general supply needs and ensures adequate par levels are maintained.Participates in intra- and interdepartmental committee activities. Attend staff meetings and mandatory retreats in compliance with individual department’s requirements.Required for All JobsComplies with all policies, standards, mandatory training and requirements of Stormont Vail HealthPerforms other duties as assignedPatient Facing OptionsPosition is Patient FacingRemote Work GuidelinesWorkspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.Stable access to electricity and a minimum of 25mb upload and internet speed.Dedicate full attention to the job duties and communication with others during working hours.Adhere to break and attendance schedules agreed upon with supervisor.Abide by Stormont Vail’s Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.Remote Work CapabilityOn
- Site; No RemoteScopeNo Supervisory ResponsibilityNo Budget ResponsibilityPhysical DemandsBalancing: Occasionally 1
- 3 HoursCarrying: Occasionally 1
- 3 HoursClimbing (Ladders): Rarely less than 1 hourClimbing (Stairs): Rarely less than 1 hourCrawling: Rarely less than 1 hourCrouching: Rarely less than 1 hourDriving (Automatic): Rarely less than 1 hourDriving (Standard): Rarely less than 1 hourEye/Hand/Foot Coordination: Frequently 3
- 5 HoursFeeling: Occasionally 1
- 3 HoursGrasping (Fine Motor): Frequently 3
- 5 HoursGrasping (Gross Hand): Frequently 3
- 5 HoursHandling: Frequently 3
- 5 HoursHearing: Frequently 3
- 5 HoursKneeling: Occasionally 1
- 3 HoursLifting: Occasionally 1
- 3 Hours up to 50 lbsOperate Foot Controls: Rarely less than 1 hourPulling: Occasionally 1
- 3 Hours up to 25 lbsPushing: Occasionally 1
- 3 Hours up to 25 lbsReaching (Forward): Occasionally 1
- 3 Hours up to 25 lbsReaching (Overhead): Occasionally 1
- 3 Hours up to 25 lbsRepetitive Motions: Occasionally 1
- 3 HoursSitting: Occasionally 1
- 3 HoursStanding: Occasionally 1
- 3 HoursStooping: Rarely less than 1 hourTalking: Occasionally 1
- 3 HoursWalking: Occasionally 1
- 3 HoursWorking ConditionsBurn: Rarely less than 1 hourChemical: Rarely less than 1 hourCombative Patients: Occasionally 1
- 3 HoursDusts: Rarely less than 1 hourElectrical: Rarely less than 1 hourExplosive: Rarely less than 1 hourExtreme Temperatures: Rarely less than 1 hourInfectious Diseases: Frequently 3
- 5 HoursMechanical: Rarely less than 1 hourNeedle Stick: Occasionally 1
- 3 HoursNoise/Sounds: Occasionally 1
- 3 HoursOther Atmospheric Conditions: Rarely less than 1 hourPoor Ventilation, Fumes and/or Gases: Rarely less than 1 hourRadiant Energy: Rarely less than 1 hourRisk of Exposure to Blood and Body Fluids: Rarely less than 1 hourRisk of Exposure to Hazardous Drugs: Rarely less than 1 hourHazards (other): Rarely less than 1 hourVibration: Rarely less than 1 hourWet and/or Humid: Rarely less than 1 hourStormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment.Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.