Full employer posting
UPMC Hamot Neurosurgery is seeking an Office Assistant to join their team! This full-time position will work Monday through Friday, typically from 8:00am to 4:30pm. No holidays, evenings or weekends are required.
Prior experience with Epic and experience with customer service are preferred. Title and starting pay rate of this position may vary based on years of experience. What Can UPMC Do for You?
A career path that provides you with the right experience to be successful in the position you want to obtain now and, in the future Health and welfare benefits like medical, vision, dental, and life and disability, and an exceptional retirement program Work life balance to help manage other important aspects of your life such as: PTO, wellness programs, paid parental leave Competitive pay for the work that you do
Verify necessary information and records in the medical record and computerized scheduling system. Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers.
Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
Maintain clean, orderly waiting area including beverage area and reading materials. Prepare patient charts for upcoming appointments. Answer telephone, screens calls, takes messages, and provides information.
Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed. Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing.
Answer questions regarding patient appointments and testing. Complies with all UPMC Health System policies and procedures. Maintain strict confidentiality related to medical records and other data.
Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks. High school diploma or GED is required. 1 year work experience, preferably in a medical office setting. Knowledge of medical terminology preferred.
Word processing and computer experience preferred. Licensure, Certifications, and Clearances: Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran
About the role
UPMC Hamot Neurosurgery is seeking an Office Assistant to join their team!