Full employer posting
Patient Access Services Representative Valley Presbyterian Hospital Deliver a Seamless Patient Access Experience At Valley Presbyterian Hospital, our Patient Access team is essential to creating a smooth and welcoming experience for every patient. We’re seeking a detail-oriented Patient Access Services Representative to support registration, insurance verification, and financial processes while ensuring accuracy and compliance.
What You’ll Do Register patients accurately and professionally while ensuring a positive experience Conduct patient/guarantor interviews and explain hospital policies and financial responsibilities Enter and validate demographic and financial data with a high level of accuracy Verify insurance coverage, identify payor sources, and obtain required authorizations Collect copays, deductibles, deposits, and payments for services Ensure compliance with EMTALA and patient rights requirements Complete financial packets and assist with payment arrangements Maintain documentation and account notes for follow-up Coordinate patient placement and communicate with clinical teams Handle patient inquiries and provide excellent customer service What You Bring 2+ years of experience in healthcare, insurance, or related field Knowledge of patient registration, insurance verification, and medical terminology Strong communication and customer service skills Ability to work independently and in a fast-paced environment Strong attention to detail and data accuracy Computer proficiency Requirements High school diploma or equivalent Ability to obtain LA City Fire Card and CPI/MOAB certification within 30 days Preferred Experience in hospital admissions or physician office setting Coursework in medical terminology or patient accounting
Valley Presbyterian Hospital? At Valley Presbyterian Hospital, you'll join a team where people feel connected to a meaningful mission, supported by their colleagues, and empowered to make a difference. Employees consistently report strong teamwork, a sense of belonging, and pride in serving our community.
Our culture emphasizes respect, collaboration, inclusion, and compassionate care, creating an environment where people can grow professionally while making a lasting impact. Apply today to support patient access and create a positive experience at VPH. Education High School (required) Licenses and Certifications LA City Fire Card (preferred) Mgmt Aggressive Behavior (preferred)
About the role
At Valley Presbyterian Hospital, our Patient Access team is essential to creating a smooth and welcoming experience for every patient. We’re seeking a detail-oriented Patient Access Services Representative to support registration, insurance verification, and financial processes while ensuring accuracy and compliance.