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UAMS Health·Little Rock, AR

Patient Access Specialist-Freeway Clinic

Support StaffFull timeDays
iPosting details
ScheduleDays · Full time
RequirementsCHAA certification preferred
EducationHS diploma/GED · Associate degree
Experience4+ years
SourceUAMS Health · posted Oct 9, 2026
✓Requirements
Certifications
CHAA certification preferred
Education
✓Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.
✓High School/GED plus 4 years of experience in customer service, call center, business office administration, registration, billing, insurance, or scheduling.
✓Associate's Degree plus 2 years of experience in customer service, call center, business office administration, registration, billing, or scheduling.
✓Bachelor’s Degree
Qualifications
✓Analyze and reconcile the Daily Appointment Report (DAR) on a daily basis to ensure all scheduled appointments are accurately reflected in the electronic health record (EHR).
✓Serve as the subject-matter-expert on Government Payors.
✓Resolve patient access-related items within billing work queues, including registration inaccuracies, insurance verification issues, and demographic corrections, to facilitate clean claim submission and support efficient revenue cycle operations.
✓Provide operational support by ensuring desk coverage as needed.
✓Interacts with and assists the public in a professional and friendly manner as needed.
✓Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality when necessary.
✓Demonstrates positive working relationships with co-workers, management team, and ancillary departments; follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines.
✓Assist internal and external stakeholders as needed with exceptional customer service.
✓Annual TB Screening, Criminal Background Check
✓This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification).
✓A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law.
✓Any criminal history will be evaluated in relationship to job responsibilities and business necessity.
✓The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Experience in patient registration, scheduling, or billing in a healthcare environment. preferred
+Benefits
✓Medical, dental and vision
✓Life and disability insurance
+UAMS Health
7support roles open
Little RockAR · 138 mi to Memphis
Pay for this position
Employer-posted
$18.99/hr
vs. Arkansas support roles that post payvs. AR support rolesmedian $18.95
$10/hrTop of this range matches the state median$30/hr
Apply to UAMS HealthContact Recruiter about this role
✓You’ll need
Certifications
CHAA certification preferred
Education
✓Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.
✓High School/GED plus 4 years of experience in customer service, call center, business office administration, registration, billing, insurance, or scheduling.
✓Associate's Degree plus 2 years of experience in customer service, call center, business office administration, registration, billing, or scheduling.
✓Bachelor’s Degree
Qualifications
✓Analyze and reconcile the Daily Appointment Report (DAR) on a daily basis to ensure all scheduled appointments are accurately reflected in the electronic health record (EHR).
✓Serve as the subject-matter-expert on Government Payors.
✓Resolve patient access-related items within billing work queues, including registration inaccuracies, insurance verification issues, and demographic corrections, to facilitate clean claim submission and support efficient revenue cycle operations.
✓Provide operational support by ensuring desk coverage as needed.
✓Interacts with and assists the public in a professional and friendly manner as needed.
✓Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality when necessary.
✓Demonstrates positive working relationships with co-workers, management team, and ancillary departments; follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines.
✓Assist internal and external stakeholders as needed with exceptional customer service.
✓Annual TB Screening, Criminal Background Check
✓This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification).
✓A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law.
✓Any criminal history will be evaluated in relationship to job responsibilities and business necessity.
✓The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Experience in patient registration, scheduling, or billing in a healthcare environment. preferred
+Benefits
Medical, dental and visionLife and disability insurance

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About the role

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.