You’ll need
Certifications
Bilingual (Spanish), certified interpreter preferred.
Education
✓High school graduate or General Equivalency Diploma required.
Qualifications
✓Bilingual (Spanish), both oral and written proficiency required.
✓Analytical skills in evaluating patients in order to plan and provide patient navigation.
✓Ability to communicate effectively (public speaking skills) with diverse audiences including professional staff, patients, community, media, and other service agencies.
✓Interpersonal skills to allay anxiety, elicit cooperation, and provide for education of patients/families, and to effectively function as a member of the healthcare team to coordinate and discuss patient needs.
✓Strong organizational skills in order to maintain departmental files, records, and statistical data.
✓Proficient typing skills in order to prepare a variety of materials.
✓One to two years experience working with cancer patients and their families in an informal or formal setting.
✓Personal, unique understanding of the cancer experience (former cancer patient).
About the role
Assists in coordinating referral appointments with health professionals (genetic counselor, nutritionist, psychiatrist, social workers and the like).
What you’ll do
Triages for needed servicesTriages for needed services across all product or service lines
Accompanies patients to medicalAccompanies patients to medical visits and coordinates follow-up care
Enhances patients’ satisfaction byEnhances patients’ satisfaction by responding to their support needs during illness
Collects and reports informationCollects and reports information to ensure compliance with grant expectations and reporting requirements, if appropriate
Speaks publicly, in SpanishSpeaks publicly, in Spanish, at outreach programs serving at-risk populations