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UF Health·Jacksonville, FL·UF Jacksonville Physicians

Patient Cost Estimate Specialist -Account Review-Full-Time-Days

Pay not listedFULL_TIME
Pay not listedFULL_TIMECloses Oct 19
Posted Aug 16, 2026Closes Oct 19, 2026Job ID 66914Requires HS diploma/GED · 1+ yrs

About the role

OverviewJOB DUTIES: Determines and assigns patient’s payment responsibility for all elective procedures in which the patient is self-pay or has primary commercial insurance,but no secondary coverage. Collects the funds prior to the services being rendered. NOTE: Medicare, Medicaid and First Care patients are not includedin the process.

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FULL_TIME
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  • JOB DUTIES: Determines and assigns patient’s payment responsibility for all elective procedures in which the patient is self-pay or has primary commercial insurance,but no secondary coverage. Collects the funds prior to the services being rendered. NOTE: Medicare, Medicaid and First Care patients are not includedin the process. Accurately prepares daily deposit. Monthly balancing of Pre-Admit logs with payments collected. ResponsibilitiesEssential Functions:
  • For self-pay patients, collects the total payment during the pre-admissions process minus the self-pay discount.
  • Advise the doctor’s office if the patient declines to pay ahead of time, or does not pay as scheduled, in order to reschedule the procedure or complete a deferment if the procedure cannot be rescheduled.
  • Prepares and delivers daily deposit as required.
  • Assist walk-in patients who have simple to complex billing issues and or requests regarding their accounts.
  • Collect the patient's payment and notify the scheduling department that the patient is financially cleared.
  • Contact the insurance company to determine the patient's financial responsibility and create an estimate using the EPIC Patient Estimator.
  • Contact the patient within 7 days of the scheduled procedure date and advise them of their patient responsibility due and offer any financing options available.
  • For patients with commercial/PPO/HMO insurance, research the patient information in Op Time or via emailed requests for elective procedure pricing. For outside physicians, research emailed and faxed Request for Hospital Services forms.
  • Contact the appropriate scheduler to resolve procedure code issues before pricing.
  • Price the procedure, as well as any needed anesthesia, pathology and other ancillary costs for elective surgeries. All other duties as assigned QualificationsExperience

1 year CPT and ICD-10 coding required3 years Working with health insurance companies, verifying benefits required2 years Physician billing required3 years Customer service requiredUp to 1 year experience working with physicians required1 year Collections preferred1 year Handling cash and making a daily deposit preferred Education Requirements High School Diploma or GED equivalent requiredCollege Diploma preferred OTHER:

up to 50% UFJPI is an Equal Opportunity Employer and Drugfree Workplace

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Patient Cost Estimate Specialist -Account Review-Full-Time-Days
UF Health · iCIMS
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