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a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Patient & Family Concierge, Behavioral Health Part-Time | UPMC McKeesport Hospital Are you someone who enjoys helping others and creating a welcoming, supportive environment? Join our Behavioral Health team at UPMC McKeesport Hospital as a part-time Patient & Family Concierge . In this role, you’ll provide compassionate, nonclinical support to patients, families, visitors, and staff.
You’ll help create a positive experience from the moment someone arrives while also assisting the unit with important day-to-day tasks that keep things running smoothly. Schedule We are especially looking for someone who can provide: Weekday evening coverage after 3:00 p.m. Flexible weekend availability Part-time hours What You’ll Do Welcome and assist patients, families, visitors, staff, and physicians Answer phones and doors and respond to patient and visitor requests Escort visitors, staff, and physicians as needed Maintain physical admission and discharge charts Order daily supplies for the unit Help keep the unit organized and welcoming Provide nonclinical support to the team as workflow and priorities change Notify Security when assistance is needed Perform additional nonclinical duties as requested What Makes This Role Special This is a great opportunity for someone who is compassionate, dependable, organized, and service-oriented .
Working within Behavioral Health, you’ll have the opportunity to make a meaningful difference through the everyday interactions that help patients and families feel welcomed, respected, and supported. If you enjoy helping people and want a part-time opportunity where your customer service skills can make an impact in a hospital setting, we’d love to hear from you. Must have the desire, drive, and compassion needed to provide an exceptional patient and family experience at all times.
High School diploma OR active High School/GED program enrollment OR one year of previous job experience required in lieu of HS Diploma/GED. Previous experience in health care or customer service is a plus, but not required. Ability to follow written and verbal instructions.
Licensure, Certifications, and Clearances: Comprehensive Crisis Management (CCMC) Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran
About the role
In this role, you’ll provide compassionate, nonclinical support to patients, families, visitors, and staff. You’ll help create a positive experience from the moment someone arrives while also assisting the unit with important day-to-day tasks that keep things running smoothly.