‹ Back
WWAYPOINT
Silver Cross Hospital·New Lenox, IL

Patient Service Representative II

Pay: $18.70 - $23.38/hrEmployer-posted payWeekends
Employer postedCloses Oct 15
Posted Jul 30, 2026Closes Oct 15, 2026Job ID R-0011924Requires HS diploma/GED

About the role

Position Summary: Responsible for coordinating all after visit activities including collection, review and update of all practice-specific forms, printing of the After Visit Summary (AVS) communicating of payment policies regarding amounts due for current services and prior balances, collection of payments, assistance with scheduling follow-up appointments and procedures.

Details
Shift
Weekends
Read the full employer description →Read more

Silver Cross Hospital is an extraordinary place to work. We’re known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve…and for each other. Come join us!

It’s the way you want to be treated.

Responsible for coordinating all after visit activities including collection, review and update of all practice-specific forms, printing of the After Visit Summary (AVS) communicating of payment policies regarding amounts due for current services and prior balances, collection of payments, assistance with scheduling follow-up appointments and procedures. responsible for ensuring pre-visit clearing for the patient on the date of service if these activities have not been fully completed in advance.

Required

Associate or Bachelor's degree preferred; High school diploma required. Prior experience and in-depth knowledge of insurance preferred. Excellent interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers.

Exceptional customer service skills including the ability to us independent thinking, sound judgement and creativity when resolving customer issues. Ability to balance multiple priorities and effectively handle challenging situations. Excellent verbal communication skills.

Ability to use personal commuters and select software applications. Work Shift Details:Days - Variable weekday and weekend, Must be available to work nights, weekends and holidays. Department:URGENT CARE - CREST HILLBenefits for YouAt Silver Cross Hospital, we care about your health and well-being and that is why we work hard to provide quality and affordable benefit options for you and your eligible family members.

Silver Cross Hospital and Silver Cross Medical Groups offer a comprehensive benefit package available for Full-time and Part-time employees which includes:· Medical, Dental and Vision plans· Life Insurance· Flexible Spending Account· Other voluntary benefit plans· PTO and Sick time· 401(k) plan with a match· Wellness program· Tuition ReimbursementRegistry employees who meet eligibility may participate in our 401(k) Savings plan with a potential match.

However, registry employees are ineligible for Health and Welfare benefits. The expected pay for this position is listed below:$18.70 - $23.38The final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more.

Want help with this one?

A Waypoint recruiter can negotiate pay or get answers from Silver Cross Hospital for you, at no cost.

Contact a recruiter

Work at Silver Cross Hospital? This listing is indexed free. Claim it to control titles and pay ranges, sponsor roles, and get performance reports.

Claim your listings
Pay: $18.70 - $23.38/hr
Silver Cross Hospital · Workday
Apply to Silver Cross ↗