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Novant Health·Wilmington, NC

Patient Services Coordinator III

Healthcare AdministrationMon–Fri · Days
iPosting details
ScheduleDays
EducationHS diploma/GED
Experience1+ years
SourceNovant Health · posted Oct 6, 2026
✓Requirements
Education
✓High School Diploma or GED, required.
Qualifications
✓1 year One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience.
✓Additional Skills (required): Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments.
✓Requires excellent verbal communication skills.
✓Must be able to work with changing priorities.
✓Requires excellent organizational, problem solving and critical thinking skills.
✓Must be able to interact with individuals of all cultures and levels of authority.
✓Requires the ability to maintain confidentiality.
✓Must be able to function as part of a team.
✓Must possess initiative.
✓Basic medical terminology required, knowledge can be obtained through formal classes or work experience.
✓High level of working knowledge of EPIC systems.
✓Detailed knowledge of multiple payors billing requirements.
✓Familiarity of coding requirements for practice specialty.
Additional Skills (preferred): Proficient in use of all computer software utilized in practice.
+Benefits
✓Work Schedule: Full- Time Monday - Friday, 8 am - 5 pm, no weekends or holidays
✓Location: 416 N 30th Street Wilmington, North Carolina 28405
✓Department: Primary Care - Community Health
+Novant Health
55administration roles open
WilmingtonNC · 120 mi to Raleigh
✓You’ll need
Education
✓High School Diploma or GED, required.
Qualifications
✓1 year One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience.
✓Additional Skills (required): Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments.
✓Requires excellent verbal communication skills.
✓Must be able to work with changing priorities.
✓Requires excellent organizational, problem solving and critical thinking skills.
✓Must be able to interact with individuals of all cultures and levels of authority.
✓Requires the ability to maintain confidentiality.
✓Must be able to function as part of a team.
✓Must possess initiative.
✓Basic medical terminology required, knowledge can be obtained through formal classes or work experience.
✓High level of working knowledge of EPIC systems.
✓Detailed knowledge of multiple payors billing requirements.
✓Familiarity of coding requirements for practice specialty.
Additional Skills (preferred): Proficient in use of all computer software utilized in practice.
+Benefits
Work Schedule: Full- Time Monday - Friday, 8 am - 5 pm, no weekends or holidaysLocation: 416 N 30th Street Wilmington, North Carolina 28405Department: Primary Care - Community Health

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About the role

Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross-training required in multiple administrative support functions.