Phlebotomist/Lab Clerk

Under the direction of the Lab Director, The lab phlebotomist/clerk will perform daily phlebotomy activities requiring knowledge and skill in registering patients, ordering lab tests, specimen collection, and specimen processing. RESPONSIBILITIES (ESSENTIAL FUNCTIONS): Collect specimens accurately and on time according to established procedures. Records and data management including but not limited to verifying accuracy of orders and tests, correctly labeling samples and storage tubes, entering information into a computer system or software, preparing patient information, maintaining logs, inputting patient test orders.

Provide excellent customer service when interacting with and serving customers in person and over the telephone including positive greetings, patience, active listening, and excellent verbal communication skills. Successful completion of initial and ongoing training and competencies as defined by service line, facility, and department/unit which are specific to the needs of the patient population served. Successfully follow facility-specific practices and procedures.

Must adhere to safety protocols at all times, including practicing infection control standards, properly disposing biohazard, maintaining clean and neat work area, cleaning/storing/ordering equipment and/or inventory and stocking supplies to a sufficient level. Compliance with departmental policies, protocols, and procedures. Regular attendance and punctuality for scheduled shifts.

Appropriately adapts assessment, treatment, and/or care methods to accommodate the physical, cultural, age-specific, and other developmental needs of each person served. Maintains professional and technical knowledge through continuing education opportunities including internal and external educational offerings. Per DRH policy, all required conditions of employment must be met and maintained including required vaccinations.

This position requires respirator and fit testing. Required testing will be performed on all team members at risk for exposure to airborne infectious diseases, droplet producing procedures, or any caustic chemicals. Implement DRH Standards of Behavior and exhibit behaviors consistent with DRH core values.

Performs other related duties as assigned.