Phlebotomist/Specimen Processor I

SECTION I: BASIC FUNCTION: Under the direction and supervision of the Phlebotomy Supervisor, the Phlebotomist performs blood specimen collection, both venous and capillary procedures on inpatients, and shall be responsible for identifying, processing and distributing all laboratory specimens according to laboratory standards. Performs specimen/ patient registration, processing and prepares all specimens for transport.

Adheres to all relevant health and safety standards while ensuring optimal quality and quantity of specimen samples collected. SECTION II: EDUCATION AND EXPERIENCE REQUIREMENT(S): High School graduate or equivalent Able to perform assigned duties in a timely manner with minimal supervision Must be compliant with all educational and organizational policies and procedures Must have flexibility to work in all areas of the lab as needed.

Demonstrates excellent interpersonal, oral and written communication Skills and Abilities: Independent, mature, self motivated, reliable and responsible Able to serve the needs of patients ages neonatal to geriatric Able to deal with all types of customers/patients in a pleasant, professional manner Able to handle numerous tasks simultaneously Must have excellent organizational skills SECTION III: GUIDING BEHAVIORS: Communication: Listen to understand, before seeking to be understood.

Collaboration: Deliver outstanding service ensuring that safety comes first. Compassion: Serve every person with empathy, dignity, and compassion. SECTION IV: PHYSICAL REQUIREMENTS Should be able to push/pull, lift/move 35 lb, be able to perform moderately difficult manual manipulations such as using a keyboard, writing, and filing for extended periods of time, must be able to perform tasks which requirehand-eye coordination such as data entry, typing and using photo copiers.

Mobility requirements include the ability to comprehend the spoken English language in addition to being able to communicate and read the English language. SECTION V PRIMARY RESPONSIBILITIES OF THE POSITION: Safety Perform verification of inpatient and outpatient laboratory specimens by using Proper Patient ID Adheres to infection control, safety, fire and disaster policies and procedures Reports all bruising, or injury inflicted during phlebotomy procedures to Nursing Adheres to all PPE procedures Routinely performs supply checks and rotates inventory to avoid using expired product Adheres to infection control, safety, fire and disaster policies and procedures Follows all policies for operating company leased vehicles Adheres to hand hygiene policies Operations Deliver logged in specimens to various sections of the Laboratory Signs for all specimens that are delivered to the Laboratory and follows specific protocol for each specimen type Works directly with various departments and Medical Technologists for requested add on testing Perform specimen preparation to include centrifuging, decanting, and labeling Monitors Phlebotomy Task List for Stat and Timed lab draws Perform specimen preparation/processing to include batching specimens, centrifuging, splitting, and freezing specimens required by test order Performs efficiently in the Ellis Laboratory campus Triage and Fast Track Stations Provide phlebotomy coverage to the Emergency Department and Emergent Care (ICU – Critical Care) Perform verification of inpatient laboratory specimens Process Laboratory Reference Miscellaneous testing specimens The Phlebotomist will be responsible for the operation and maintenance of the Work- Station on Wheels The Phlebotomist will stay current with department communications and assist with the distribution of technical information Adheres to the policies and procedures as outlined in the Exposure Control Manual regarding The Phlebotomist will routinely perform inventory checks and rotate department supplies and stock Patient Care Provides care within his/her job duties and responsibilities Performs AIDET(Acknowledge, Introduce, Duration, Explanation and Thank You) with every patient encounter Listen and respect the needs of the patient during their blood draw Adheres to all Phlebotomy/Venipuncture policies and procedures The Phlebotomist will read, understand, and comply with departmental policies, protocols, and procedures (i.e, Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies, Quality Assurance Manual and SDS Manual The Phlebotomist will perform verification of patient demographic information, including patient signature post – venipuncture to verify vacutainers were labeled in their presence and that the name on label is correct The Phlebotomist will be responsible for completing all data entry requirements accurately The Phlebotomist will provide phlebotomy coverage to the Emergency Department and Emergent Care, (ICU – Critical Care) as well as other areas of the Organization as needed.

Standard Precautions Bloodborne Pathogens Disposal of needles, syringes, and sharps Cleanup procedures for blood and bodily fluid spills, storage, handling, and disposal of medical waste Clerical Responsible for answering calls from a high-volume multi-line phone system Performs short registration using Hospital Information Systems (HIS) Responsible for completing all data entry requirements accurately - patient registration, entry of test order from requisition or pulling order from database and managing standing orders Performs laboratory specimen processing as needed by utilizing Soarian Financials and Cerner LIS by registering patient specimen, placing an order, labeling specimen and delivering to the appropriate department Customer Service Provides customer service to all patients, hospital employees and clients/providers Monitor laboratory “call back” list, reporting all STAT results to clients Assists Clients with all issues or concerns to improve the service of the laboratory Works directly with Distribution to complete supply orders for clients Manages all requests for specimen pick up by coordinating with Courier services Respects patient privacy, maintains confidentiality and displays non-judgmental behavior Maintains open lines of communication professionally and respectfully Answers phones with proper phone etiquette and communicate effectively with providers, families, and colleagues Ownership Phlebotomist must accept constructive feedback from co-workers and supervisors and responds by working to improve behaviors or performance if appropriate Supports and accepts hospital polices, decisions and changes Reads all department and organizational communication in a timely manner Completes all mandatory hospital and department- based competencies within the required time frame The Phlebotomist will be flexible and available based on staffing needs, which includes weekends and holidays Must demonstrate superior customer focus, ability to communicate openly and transparently with peers, patients, and supervisors SECTION VI Ellis Medicine is committed to creating a diverse environment and is proud to be an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex/gender, age, national origin, disability, genetic information, predisposition or carrier status, military or veteran status, prior arrest, or conviction record, marital or familial status, sexual orientation, transgender status, gender identity,