Phlebotomist Team Lead,- FT- Lab

FLSA STATUS: ☐ Exempt ☒ Non-Exempt MISSION STATEMENT: Our Mission is to improve the well-being of those we serve with a commitment to excellence: every patient, every encounter, every time. VISION: Our Vision is to create a world-class health system to advance medicine and increase access for the communities we serve by empowering caregivers to heal through compassion, knowledge, innovation, integrated care and excellence.

• The Phlebotomist draws blood samples to be analyzed by laboratory personnel and interpreted by Pathologists such that patient diagnoses may be made. POSITION EDUCATION/ QUALIFICATIONS­ :
• High School Diploma or equivalent.
• Completion of Phlebotomy Training program required
• Completion of nationally recognized certification as a Phlebotomy Technician required.
• Computer skills required
• Good written and verbal communication skills required.
• Some evening or weekend work will be required
• Bilingual – English/Spanish JOB KNOWLEDGE/EXPERIENCE­ :
• Minimum two years experience required.
• Requires excellent interpersonal skills with families in crisis.
• Knowledge of State, Federal, TJC, and CLIA regulations.

• POSITION RESPONSIBILITES: Promotes the facility mission, vision and values by effectively communicating them to others. Considers mission, vision and values in developing services, standards and practices.
• Able to perform venous, arterial, capillary draws on adult and pediatric/neonatal patients as per procedure and without supervision.
• Identifies patients and labels all tubes, as per policy, without mislabeling
• Draws the correct amount and in the correct tubes/preserves specimens as needed to minimize redraws
• Draws and delivers blood to the lab in a timely manner
• Follows through on collections that have been re-scheduled
• Responds to patient codes as necessary.
• Selects appropriate type of needle based on patient’s physical needs and/or age
• Selects appropriate site. Rarely uses superficial veins
• Wears gloves and washes hands as per policy / Follows isolation procedures
• Uses correct order of draw and releases tourniquet after 1 minute.
• Minimizes rejection of specimens due to hemolysis, clotting, inadequate filling, wrong skin prep, etc.
• No more than 3 complaints/year injury to the patient, i.e. hematoma, swelling, leaving tourniquet on, or leaving supplies in the room.
• Attends all mandatory in-services.
• Dresses in a manner that expresses professionalism.
• Committed to providing the highest quality of service and meeting our customers’ needs with utmost care and courtesy.
• Listens attentively to our customers in order to fully understand their needs and to deliver all messages with courtesy, clarity, and care. (i.e. giving directions, information, education)
• Recognizes that our customers’ time is valuable. Provides timely service.
• Uses proper elevator etiquette.
• Treats all information as confidential. Does not discuss patient affair matters where the information may be overheard. Ensures our patient’s right to privacy and modesty by creating and maintaining a secure and trusting environment.
• Maintains a clean, organized and safe environment.
• Exhibits a sense of ownership toward the organization and your job.
• Compliant with lab and hospital policies, including parking in designated places.
• Performs QC as specified and verifies acceptable levels before reporting patient results. Other duties as assigned. LINES OF REPSONSIBILITES : (Chain-of-command) 1. Laboratory Supervisor → 2. Assistant Director of Laboratory → 3. Director of Laboratory Other information: CUSTOMER SERVICE: Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including: Commitment, Accountability, Respect, Excellence and Service. AGE SPECIFIC : Employees must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in his/her assigned unit. The individual must demonstrate knowledge of principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirement relative to his or her age. AMERICANS WITH DISABILITIES ACT: (ADA) : A.

Indicated by bold print within performance standards, preceding individual numbered criteria. The following table provides physical requirements that will be associated with, but not limited to, this position: Light/moderate lifting up to 20 lbs, from the floor to shoulder height. Yes Kneeling Yes Must be able to assist other employees with lifting more than 20 lbs.

Yes Walking Yes Light/moderate carrying up to 20 lbs. Yes Standing/Squatting Yes Straight pulling Yes Sitting Yes Pulling hand over hand Yes Pushing Yes Repeated bending Yes Stooping/Bending Yes Reaching above shoulder Yes Climbing Stairs Yes Simple grasping Yes Climbing Ladders No Dual simultaneous grasping Yes Depth Perceptions needed Yes Ability to see Yes Identify Colors Yes Operating office equipment Yes Twisting Yes Operating mechanical equipment Yes Crawling No Ability to read and write Yes Ability to Count Yes Ability to hear verbal communication without aid Yes Operating Personal Vehicle No Ability to comprehend written/verbal communication Yes Other: Ability to deal with stress Yes OSHA Category III B.

Working Conditions : The individual spends over 95% of his/her time in an air-conditioned environment with varying exposures to noise. There is protection from weather conditions but not necessarily from temperature changes. The position does have low exposure to malodorous, infectious body fluids from patients and some minimal exposure to noxious smells from cleansing agents.

C. Occupational Exposure: This position has minimal to no exposure to blood, body fluids, or tissues and is an OSHA Category III (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Person who performs these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way.

D. Aptitudes : HIGH 1 2 3 4 5 6 LOW Intelligence: General learning ability: The ability to “catch on” or understand instructions and underlying principles. Ability to reason and make judgments. 3 Verbal: Ability to understand meanings of words and ideas associated with them, and to use them effectively.

To comprehend language, to understand relationships between words, and to understand meanings of whole sentences and paragraphs. To present information or ideas clearly. 3 Numerical: Ability to perform arithmetic operations quickly and accurately. 2 Spatial: Ability to comprehend forms in space and understands relationships of plane and solid objects. Frequently described as the ability to “visualize” objects or two or three dimensions, or to think visually of geometric forms. 2 Form Perception: Ability to perceive pertinent details and objects or in pictorial or graphic material to make visual comparisons and discriminations and see slight differences in shapes and shadings of figures and widths and lengths of lines. 3 Clerical Perception: Ability to receive pertinent details and verbal or tabular material.

To observe differences in copy, to proofread words and numbers, and to avoid perceptual errors in arithmetic computation. 2 Motor Coordination: Ability to coordinate eyes and hands to fingers rapidly and accurately in making precise movements with speed. Ability to make a movement response accurately and quickly. 3 Finger Dexterity: Ability to move hands easily and skillfully. To work with fingers in placing and turning motions. 3 Manual Dexterity: Ability to move hands easily and skillfully.

To work with hands in placing and turning motions. 3 Eye-Hand-Foot Coordination: Ability to move the hand and foot coordinately with each other in accordance with visual stimuli. 3 Color Discrimination: Ability to perceive and respond to similarities or differences in colors, shapes, or other values of the same or different color. To identify a particular color, or to recognize harmonious or contrasting color combinations, or to match color adequately. 3 I have read and reviewed my job description with my supervisor or designee and I understand the job I am expected to perform.

If applicable ____________ certification will be completed within _________ time frame of hire/transfer date. Employee Signature: ________________________________ Date: ____________________ Transfer/Hire Date Effective: ________________________.