The Practice Coordinator is responsible for providing support and assistance with the daily operations of patient registration, scheduling, customer service and clerical support. Works collaboratively with the practice manager/administrator, physician(s) and operational service line leadership to provide guidance and oversight for practice workflow and patient experience. Schedules staff hours and assures staffing needs are met to cover office operations.
Assists in training both existing and new employees in process and flow. Performs various administrative functions as assigned by the Practice Manager and acts as the subject matter expert for support staff. #READ Qualifications Education Requirements High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education Experience Relevant Experience Certification and Licensure BLS Certification
Customer Service Skills Excellent Communications Skills Excellent Interpersonal Skills General Clerical Skills Medical Terminology Microsoft Office Applications Multi Line Telephone Operational Skills Organizational Skills Overview Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St.
Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.