Demonstrates commitment of service excellence to help customers to feel welcomed, understood, important, and assured. Provides excellent customer service to patients, families, and visitors. Responsible for multi-line phone calls and providing customer service to customers present in department, occurring simultaneously.
Responsible for processing requests for release of protected health information (PHI) as defined by State and Federal laws. Responsible for the integrity of the patients Radiology Medical Record. Responsible for the integrity and organization of the Image Library.
Assists in training new employees.
Every Sunday 7:30am-6:00pm, with occasional opportunities to pick up extra shifts
Must have High School diploma or equivalent One year Hospital Radiology Image Library and Release of Health Information experience preferred Computer experience with 40-50 wpm typing skills Good interpersonal skills CPR - BLS within 30 days of hire
Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.
Cook Children’s is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment.