You’ll need
Education
✓High school diploma or equivalent required.
Associate's degree preferred.
Qualifications
✓Two (2) years experience in a Nursing unit or other professional department required.
✓Experience or training with office equipment required.
✓Experience or training in computer applications required.
✓Time Management: Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.
✓Communication: Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss issues.
✓Customer Service: Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
✓Computer Literacy: Knowledge of electronic equipment, computer hardware and software. Ability to operate applications, enter data, and manipulate and process information. Proficiency in computer applications, including word processing, spreadsheets, databases, and information systems.
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About the role
Responsible for staffing and scheduling of SHS nursing staff and agency/registry utilization. Maintains scheduling software and is the designated super-user.