The Scheduling/Registration Specialist is responsible for effective registration and scheduling of diagnostic and interventional procedures. Responsibilities Education High School Graduate or equivalent. License & Certification None.
Experience Must have a thorough knowledge of DDE, Passport, Omega, Orbit/Nova/ESI (may not be required in a practice setting) One (1) year of clinical registration, scheduling or closely related experience required. Qualifications
Efficiently and accurately gathers and inputs patient demographic information, insurance verification/authorization and schedules, reschedules and cancels multiple diagnostic and interventional procedures. Accurately communicates prep information, arrival time and arrival location to patient. Inputs and distributes charge management process on a daily basis.
Demonstrates self-direction, personal accountability and the quality of patient business and departmental maintenance. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures.
Demonstrates in depth knowledge of ancillary departments. Accurately uses medical terminology, multi-line phones, and word processing/spreadsheet applications. Regularly communicates with Patient Access and clinical departments regarding registration and scheduling issues.
Takes a proactive role in problem resolution.