Software Engineer II

JOB

Plan, forecast, implement, and identify resource requirements for network backbone infrastructures of moderate complexity. Consult on network connectivity and traffic paths. Assist in developing, deploying, and maintaining AI/ML-enabled applications and services, including model integration, CI/CD, evaluation benchmarks, automation workflows, APIs, and supporting infrastructure for clinical, operational, or research use cases.

Implement and support observability, monitoring, and evaluation capabilities for AI-enabled systems, including performance metrics, drift detection, reliability monitoring, feedback collection, and troubleshooting of production issues. Maintain version-controlled code, configuration, datasets, prompts, and deployment artifacts; participate in validation, release management, and governance activities to promote reproducible, secure, and supportable AI/ML solutions.

Bachelor's Degree Bachelor's Degree in computer science, information technology, network engineering, or a related field (Required) One year of relevant education may be substituted for one year of required work experience or one year of relevant professional-level work experience may be substituted for one year of required education. Minimum 2 Years of Experience 2+ years of experience in network engineering or IT required, including 2 years as a Network Engineer I or a position of similar complexity.

(Required) Experience in a healthcare setting strongly preferred Navigate rapidly changing situations, from evolving patient needs to technological advancements, by remaining flexible, continuously learning, embracing new challenges, and quickly recovering from setbacks. Solid written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy. Work assignments are varied and sometimes require interpretation.

Strong attention to detail and self-directed to consistently ensure data integrity and accuracy. Uphold ethical principles by maintaining confidentiality, ensuring informed consent, and making decisions that prioritize the well-being of both patients and staff. Work seamlessly within diverse teams, bringing together professionals from various disciplines to provide patient-centered care and achieve collective goals.

Ensures their work aligns with regulatory standards and company policies. Makes decisions that are guided by general instructions and practices requiring some interpretation. Addresses basic to moderately complex administrative and operational challenges.

Applies comprehensive knowledge, skills, and practices to perform a variety of assignments in Information Technology. Fully functioning capacity/ working knowledge of Information Technology. Works on assignments within a process or set of processes of moderate size, scope, diversity, and/or complexity.

Performs work thoroughly in a cost-efficient manner and at a high productivity level. Intermediate proficiency and experience using Microsoft Office Package (Excel, PowerPoint, Word, Outlook). Core networking: OSI, Ethernet, TCP/IP, CSMA/CD, Layer‑2 vs Layer‑3 strengths/weaknesses, and multicast.

IP addressing: expert IPv4/32‑bit math, working IPv6/128‑bit, CIDR, and address types (loopback, unicast, multicast, limited/directed broadcast). Routing and switching: routed networks, VLANs, routing protocols (EIGRP, OSPF), FEthernet, ACLs, and troubleshooting medium‑complexity IPv4 routing issues. Transport and transport‑scale tech: QoS, MPLS, Metro Ethernet, DWDM/optical systems, and redundancy protocols (HSRP, Spanning Tree, VRF/VxLAN).

Devices and services: configure enterprise routers, switches, CSU/DSU, firewalls, content/caching switches, load‑balancers (CSM/ACE), wireless controllers/APs, and administer TCP/IP services (DNS, DHCP, HTTP, FTP, SSH, SMTP). Wireless: design and implement controller‑based Cisco/Juniper/Arista wireless solutions using RF/antenna theory, 802.11a/b/g/n, site surveys, controllers/APs,VoWLAN, outdoor mesh, secure WLAN, and campus controller management.

Monitoring and troubleshooting: use MRTG, Cacti, SmokePing, HP OpenView, CiscoWorks and network analyzers; isolate hardware vs software/firmware/OS vs application and patterned vs non‑repeatable faults. Systems and data‑center networking: configure and maintain networked Windows, Linux, Unix systems and support production data centers serving thousands of users. Enterprise experience and learning: proven ability configuring production networks of similar scope/size/complexity to Johns Hopkins and a track record of staying current with leading‑edge networking and wireless technologies.

Salary Range: Minimum 41.94/hour - Maximum 73.39/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are an Equal Opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Johns Hopkins Health System and its affiliates are drug-free workplace employers.