Specialist Credentialing - Managed Care - Roper St. Francis Office Park

Thank you for considering a career at Roper St. Francis Healthcare! Scheduled Weekly Hours: 40 Work

All Work Shifts

• Monday - Friday 8:00am
• 5:00pm - Hybrid role Primary Function/General Purpose of Position The Credentialing Specialist facilitates Credentials Verification Organization (CVO) provider application and data collection, application processing and Primary Source Verification (PSV) for the organization. Supports the organization's on-boarding and off boarding processes. This role follows established standard operating procedures and market specific medical staff bylaws and demonstrates exceptional customer service, communication, reliability and commitment to quality. Essential Job Functions Follows a standardized comprehensive credentialing application and data collection, application processing, and primary source verification processes that comply with all applicable regulatory standards. Executes credentialing application and data collection, application processing, primary source verification for all new applicants and applicants for re-credentialing. Assures applications are correct, complete, resolves discrepancies in compliance with all applicable regulatory standards. Assures files and documents are ready for Medical Director review, including all Credential Committees and Medical Staff Office (MSO). Works with the credentialing auditors to correct any deficiencies. Organizes and maintains provider data and files. Processes applications timely and ensures that quality benchmarks are met with regards to turnaround times, accuracy of information and other CVO and regulatory metrics. Assures that provider database is maintained with new and updated accurate provider information. Follows all regulatory requirements related to the primary source verification process for medical staff and managed care compliance. Completes credentialing compliance check points to assure that files are ready for release. Maintains awareness of The Joint Commission (TJC), National Committee for Quality Assurance (NCQA), Center for Medicare/Medicaid (CMS) and other regulatory compliance guidelines through the organization's CVO provided continuing education. Demonstrates excellent professional communication skills while interacting with colleagues, customer relations and MSO representatives, and leadership to collect missing information or resolve issues. Maintains a strong respect for privacy and confidentiality. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Licensing/Certification Certified Professional Medical Staff Management (CPMSM) or Certified Professional Credentials Specialist (CPCS) by National Association of Medical Staff Services (NAMSS) (preferred) Education High School or GED (required) Bachelor's Degree in Business, Healthcare or other related field (preferred) Master's Degree in Business, Healthcare or other related field (preferred) Work Experience 1 year recent experience in medical staff services or CVO setting (preferred) Experience in Payor credentialing is strongly preferred. Training Credentialstream Credentialing software (preferred) Language None Patient Population Not applicable to this position Working Conditions Periods of high stress and fluctuating workloads may occur. May have periods of constant interruptions. Prolonged periods of working alone. Physical Requirements Physical Demands Frequency 0% 1
• 33% 34
• 66% 67
• 100% Lifting/ Carrying (0
• 50 lbs.) X Lifting/ Carrying (50
• 100 lbs.) X Push/ Pull (0
• 50 lbs.) X Push/ Pull (50
• 100 lbs.) X Stoop, Kneel X Crawling X Climbing X Balance X Bending X Work Position Frequency 0% 1
• 33% 34
• 66% 67
• 100% Sitting X Walking X Standing X Additional Physical Requirements/Hazards Physical Requirements Hear alarms/telephone/audio recordings Repetitive arm/hand movements Finger Dexterity Color Vision Acuity – far Acuity – near Hazards Not applicable to this position Skills Medical Staff Credentialing Data Collection Data Entry Healthcare Policies Confidentiality Flexibility Managing Multiple Priorities Attention to Detail Accuracy Teamwork Conflict resolution Active listening Relationship building Self motivated Accountability Mistake Proofing Autonomy Managing Deadlines Communication Roper St. Francis Healthcare is an equal opportunity employer. As a Roper St. Francis Healthcare teammate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts Paid time off, parental and FMLA leave, and short- and long-term disability Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: SS Managed Care - Contracting - Roper St Francis Healthcare It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60
• 1.4(a), 60
• 300.5(a) and 60
• 741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@RSFH.com .