Full employer posting
ABOUT DLS Diagnostic Laboratory Services, Inc. (DLS) is Hawaii’s largest locally owned and operated clinical and anatomic pathology laboratory. DLS is proud to serve the communities of Hawaii, Guam and Saipan and utilizes state-of-the-art testing and value-based informatics to promote optimal patient care to positively impact patient lives.
SCHEDULE Regular Full-Time Position Must be available Monday through Friday from 6:00 am to 6:00 pm. Rotating holidays or weekends, if required to meet operational needs. Must be flexible with schedule changes to meet operational needs.
HIRING RANGE $83,320 to $102,717 annually Actual pay commensurate with experience
Supervises and oversees daily operations of the team, ensuring accurate laboratory test results, efficient workflow, regulatory compliance and high-quality patient care. Assists with budget planning and supports accreditation activities. Serves as a technical resource.
DUTIES AND RESPONSIBILITIES Supervises and guides team, including hiring, onboarding and managing performance . (35%) Participates in hiring, developing and providing feedback to employees. Assists with managing schedules, reviewing time off requests and/or finding coverage.
Conducts engaging and informative training sessions for employees and students. Performs competency assessments and updates competency checklists. May order supplies and maintain inventory.
Works with other departments to troubleshoot and resolve issues. Guides and supports team with questions. Contributes to process improvement initiatives.
Oversees the day-to-day operations and workflow of the department or assigned area. (35%) Performs a variety of clinical laboratory tests in the areas of hematology, microbiology, molecular, immunology, chemistry, blood bank, coagulation, urinalysis, toxicology and/or flow cytometry as assigned; conducts quantitative and qualitative analyses on samples such as blood, urine, stool, tissue and body fluids. Oversees and ensures the integrity and accuracy of quality control for test results, implementing corrective actions as needed.
Conducts blood tests for transfusion purposes. May develop and maintain cell/tissue cultures for testing purposes, as appropriate; isolates and identifies specimens, using advanced laboratory techniques. Establishes documentation standards for records and reports on results according to established procedures.
Practices safety, environmental, and/or infection control methods. Monitors supply chain processes and implements inventory management strategies to maintain optimal levels for departmental operations. Oversees calibration, troubleshooting and maintenance for testing systems and instruments; ensures adherence to accuracy standards and regulatory compliance through systematic quality assurance measures.
May perform the following, depending on department/location. Phlebotomy, nasal, observed nasal and/or pharyngeal. Forensic urine drug collections, including same sex observed collections.
Breath alcohol testing. Blood bank banding. Prepares samples to transport/ship to Central Laboratory or designated reference laboratory for testing.
May accession laboratory test requests, including keying patient demographics into the Laboratory Information System (LIS). May perform accessioning of specimen orders. Kona Community Hospital Provides morgue services 24/hours, 7 days/week, 365 days/year -follows all morgue procedures to meet regulatory requirements for the handling of bodies related to morgue duties.
Follows operational guidelines to perform morgue duties. Removes all deceased from facility morgue and meets mortuary representative when mortuary arrives to collect the deceased. Prepares all documentation related to morgue duties.
Follows the morgue documentation processes and logging systems for all deceased; stores logs and documentation and ensures information is kept safe and confidential. Performs handling, removal, and storage of deceased HHSC patients from the Emergency Department or facility patient floors or deceased delivered by EMS from non-HHSC locations, in morgue refrigerators/refrigerated locker(s). Shall shroud, tag and log the deceased in accordance with regulatory requirements.
Assists with viewing of the patient’s body in coordination with social work/care and/or nursing administration. Assists with morgue census in coordination with medical records department. Microbiology: Provides guidance for Microbiology-related functions at the hospital laboratories.
Toxicology: Performs forensic and clinical urine drug screening and confirmation, forensic blood alcohol testing and supports operations. Responds to technical questions from internal and external customers. Prepares test specific calibration and QC materials.
Performs certification of toxicology results. Ensures operations of assigned area meet regulatory and accreditation requirements. (15%) Maintains, updates and guides employees to follow SOPs.
Completes competency assessments, proficiency testing and investigations timely. Supports and participates in laboratory inspection and accreditation activities. May develop, implement and maintain quality control and assurance programs.
May serve as General Supervisor, Technical Consultant and/or Technical Supervisor to meet CLIA requirements. Refer to Laboratory Personnel and Licensure Requirements policy (QI-11-PER-01) for performance assessment and regulatory responsibilities. Provides customer service.
(10%) Consults with Medical Director or other medical personnel regarding clinical laboratory tests. Maintains positive working relationships with internal department and external clients. Participates in meetings and conferences required with laboratory partners, such as the State Department of Health (DOH) and the Centers for Disease Control (CDC).
Participates in daily laboratory rounds and provides direction to employees on critical and problem testing interpretations. Provides direction to pathology residents and medical students during their rotations. Assists with budget planning and managing expenses.
(5%) Provides budgetary data for operational and capital expenses to department management. Monitors the actual operational and capital expenses and reports significant deviations to department management. Works with department management on annual budget.
Practices resource stewardship. Performs other duties as required. Job expectations: Ensures operations of assigned area(s) meet company requirements and customer service goals.
Evaluates performance of department in relation to established goals using appropriate data and personal observation, as assigned. Assists manager in setting departmental standards of quality, productivity, performance and developing and implementing monitoring systems. Develops, implements and monitors appropriate audit systems to ensure accuracy, validity and confidentiality of departmental processes, as assigned.
Delegates responsibility and authority appropriately. Ensures staffing and work assignments meet operational requirements. Evaluates and maintains and may develop procedures.
Communicates relevant information to team members, coordinator/manager and other appropriate people in a timely and appropriate manner. Prepares reports and documents for immediate supervisor and other relevant people as assigned. Investigates and addresses incidents involving patients, employees, clients, visitors.
Handles situation using appropriate company policy or procedure. Consults manager or other appropriate resource. Plans, organizes and implements procedures for the efficient use of supplies and equipment.
May perform duties of MT, MLT, TLA or LA as needed. May be responsible for Decentralized Laboratory Testing (DLT)/Point-of-Care Testing (POCT). Ensures operations of assigned area(s) meet state, federal and other regulatory requirements and accreditation requirements as applicable.
Ensures the availability of technical supervision in accordance with regulatory agencies. (Technical areas) Assists in developing and implementing plans within scope of responsibility to meet organization’s strategy. Partners with management and employees to create a positive team environment that encourages open communication to build a high performing team.
Guides and supports team members with training and questions. Hires, trains, develops and appraises employees appropriately and in compliance with federal and state employment and labor laws. Plans and coordinates training, development and assessment of employees.
Takes corrective action as necessary on a timely basis. Consults with manager and Human Resources as appropriate. Ensures proper documentation.
Assists manager in preparation of departmental budget and monitoring budget compliance. Keeps abreast of changes in industry and makes recommendations and implements changes with manager’s approval. Develops and implements improvements for assigned area.
Identifies opportunities for improvements. Analyzes appropriate data and information needed to make decisions. Researches and selects solutions.
Implements and monitors changes. Participates, leads and facilitates meetings and teams. Ensures working environment that provides maximum safety and health and encourages safety awareness among employees.
Ensures that employees perform duties using safe work techniques and procedures in accordance with OSHA, State and Federal regulations and DLS policies and procedures. Reports unsafe work conditions, injuries/illnesses and incidents in a timely and proper manner. Identifies and analyzes problems; makes decisions and takes appropriate action(s).
Assists internal and external customers with questions, concerns, problems, etc. Facilitates an environment that motivates, empowers, and inspires commitment from employees. Builds competence in others through effective coaching, performance management and mentoring.
Maintains attendance as scheduled/assigned, consistent with DLS policies and procedures. Participates in continuing education/in-service programs and in management and laboratory administration related courses. Models the behaviors consistent with the mission, vision and shared values of the organization.
Maintains confidentiality of information in accordance with company policies and procedures. JOB DEMANDS Typical Physical Demands: Requires manual manipulation and simple grasping. Requires clear vision with correction if applicable.
Able to identify and distinguish colors. Able to stand, sit, type/key up to four (4) hours on a continual basis. Able to walk, bend, and/or climb stairs up to two (2) hours on an intermittent basis.
Able to lift, carry, push or pull items weighing up to thirty-five (35) pounds on an occasional basis. Able to wear personal protective equipment (PPE) such as gloves, lab coats, face shields, respirator, etc. Requires ground and/or air travel occasionally.
Typical Working Conditions: Work environment includes conditions common to a hospital/laboratory environment, including working directly with potentially hazardous chemicals and/or patients with communicable diseases. Potential for inadvertent skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious materials. Generally works in an indoor, air-conditioned area.
QUALIFICATIONS
Required: Medical Technologist: Bachelor's degree in a chemical, biological, medical or clinical laboratory science or medical technology from an accredited institution. Medical Laboratory Technician: Associate degree in medical technology/technician from an accredited institution.
Required: Five (5) years as a Medical Technologist or Medical Laboratory Technician. As applicable: Four (4) years of training and/or experience in high complexity testing in the designated specialty(ies) of service for which the person is responsible and 6 months of experience in high complexity testing for the designated subspecialty(ies) of service. Microbiology: Five (5) years work experience as a Medical Technologist, Medical Laboratory Technician, Clinical Laboratory Scientist or Specialist in Microbiology.
As applicable: Four (4) years of training and/or work experience in moderate and high complexity testing in Microbiology and 6 months of experience in high complexity testing for the designated subspecialty(ies) of service. Blood Bank: Five (5) years work experience as a Medical Technologist, Clinical Laboratory Scientist or Specialist in Blood Banking. Preferred: One (1) year supervisory experience.
Certification: Required: Certified as a Medical Technologist (MT), Medical Laboratory Scientist (MLS), Medical Laboratory Technician (MLT), Technologist or Specialist in the assigned/responsible laboratory discipline by an agency recognized by the Hawaii Department of Health State Laboratories Division. Toxicology: Successful completion of the Forensic Urine Drug Collection and Breath Alcohol Test training within one (1) year of start date in position.
Preferred: Blood Bank: Certified as a Specialist in Blook Banking, SBB (ASCP).
Required: Hawaii: State license as a Technologist, Technician, or Specialist as appropriate. If position requires bench coverage in the Blood Bank department, a Hawaii State license as a MT is required unless otherwise approved by the Laboratory Director.
Required: Ability to communicate effectively in English, both verbal and written form. Ability to work effectively both independently and with a team. Excellent customer service skills.
Exhibit effective decision making with good judgement. Proficient in Microsoft Office Suite of applications. Ability to work in a fast pace and high-volume environment.
Knowledge of quality assurance practices and procedures. Proven ability to problem solve/troubleshoot and provides solutions. Familiar working with a Laboratory Information System (LIS).
Other
Required: Valid driver's license and/or able to travel between business locations. Toxicology: In addition to education, experience, license and certification, must meet one of the following: Bachelor’s degree from a college or university with a minimum of fifteen (15) semester hours in college level chemistry; or State license as clinical laboratory technologist or specialist in clinical chemistry; or Minimum of four (4) years of experience as an analyst in substance abuse testing, analytical chemistry, clinical chemistry, or biological chemistry.
Equal Opportunity Employer/Disability/Vet
About the role
Supervises and oversees daily operations of the team, ensuring accurate laboratory test results, efficient workflow, regulatory compliance and high-quality patient care. Assists with budget planning and supports accreditation activities. Serves as a technical resource.