Transitional Care Associate

The Transitional Care Associates (TCA) primary responsibility is to provide direct support throughout the discharge planning process for the Transitional Care Services department.

Assists in the facilitation and exchange of clinical information between the hospital and post-acute providers and suppliers Supports the functions of the Transitional Care Services department through the education of patients and families regarding required regulatory notices, arranges durable medical equipment, provides specialized administrative assistance, and maintains all required records Provides timely responses to the referrals sent to post-acute care providers using AIDA and will fax referral information to facilities (not using AIDA) and to other agencies, as requested by professional staff Prepares, completes, and distributes facility transfer packets.

Identifies missing information and provides appropriate follow up as needed Collaborates with Nurse Care Manager and/or Social Worker to determine and arrange patient transport needs, and troubleshoots problems with transfers relative to late transportation Documents in the electronic health record on the focus list of patients with up-to-date discharge information and any discharge barriers Performs other duties as assigned to support department needs Familiar with standard concepts, practices, and procedures within the field Relies on experience and judgment to plan and accomplish goals Regular and predictable attendance is an essential job function Competent to meet age specific needs of the unit assigned Requirements and

• Associate’s degree required, Bachelor’s preferred; Minimum 5 years’ of related healthcare experience may be accepted in lieu of an Associate’s degree Prior clinic, hospital or health related field experience Minimum 1 year of clerical experience in a health care setting or social services agency in addition to education requirement Knowledge of and ability to communicate with community resources: Home health, durable medical equipment, oxygen, skilled nursing facilities and transportation companies (information, referral, and prior authorizations) Knowledge of insurance benefits, Medicare, Medicaid, commercial plans and medical terminology Working Conditions: Must be able to maintain a standing position Typical equipment used in a clinical job Typical equipment used in an office job Repetitive movements About Kootenai Health: Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet™ Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider. As your next employer, we are excited to offer you: Kootenai Health offers comprehensive medical plan options, including options for fully paid employer premiums for our full-time employees. For part-time employees, we offer the same plan options with affordable part-time premiums. In addition to medical insurance, we offer many voluntary benefits ranging from dental and vision to life and pet insurance. Kootenai Health also offers well-being resources and telemedicine service options to all employees, regardless of benefit eligibility. Benefits begin on the 1st of the month following 30 days of employment. Kootenai Health’s tuition assistance program is available after 90 days. If you want to further your education, we'll help you pay for it Kootenai Health sponsors retirement plans for employees that enable you to save money on a pre-tax and Roth after tax basis for your retirement. Kootenai Health will match your contributions based on years of service ranging from 3
• 6 percent. Competitive salaries with night, weekend, and PRN shift differentials An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars, and coaching Employees receive discounts at The Wellness Bar, PEAK Fitness, and more Robust and interactive employee referral program And much more Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you! Apply today! Please contact the HR Front Desk at 208
• 625
• 4620 or email careers@kh.org   with any questions. Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.