$17.30 - $19.63 per hour Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview Performs clerical and receptionist functions for the unit, in accordance with Robert Wood Johnson University Hospital policies and procedures, answers inquiries of a general nature by nursing staff, physicians, patients and families, and carries out principles of positive guest relations,
Performs the following receptionist functions for the nursing unit in accordance with Robert Wood Johnson University Hospital policies and procedures: Answering the telephone within 4 rings professionally, Answering the call bell via intercom system professionally, activating the paging system for both routine and emergency use, coordinating patient admissions, transfers and discharges with other departments, scanning discharge documents, and carries out the principles of positive guest relations Creates a calm, business like atmosphere that promotes productivity, Consistently supports the philosophy of service excellence of the organization, Maintains a clean, safe and functional work area in the Nursing Station, Greets all customers when entering the unit, handles their inquiries, and directs them to the appropriate person and/or area, Consistently initiates a positive communication with the patients, family members, nurses and physicians in a courteous manner, Greets Visitors and callers, using a calm and friendly approach when communicating with others, Takes messages, answers routine questions, and transfers call to appropriate areas and individuals, Demonstrates the ability to perform clerical functions required on the nursing unit in accordance with Robert Wood Johnson University Hospital policies and procedures by competently utilizing EPIC Demonstrates the ability to accept and schedule perioperative appointments for patients, photocopy medical records per policy and maintain a log of the unit's activity Collaborate with Bed management for bed needs of the day and day after Maintain Unit Logs and Staff files Print and communicate on call schedules with the nursing office Handwritten information is readable when assessed PACU Charges Payroll Follows Robert Wood Johnson University Hospital policies and procedures related to dress code, reporting to work on time, adhering to mandatory annual training requirements, attending Unit Clerk meetings, use of appropriate ID badge, and patient confidentiality Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job, Duties, responsibilities and activities may change at any time with or without notice, CORE QUALIFICATIONS
High school diploma or equivalent
Minimum 1 year of relevant experience
Day shift · 40