You’ll need
Education
✓A bachelor’s degree from an accredited college or university with a concentration in Computer Science, Information Systems, or equivalent relevant work experience required (5 years of role-specific work experience may be considered in lieu of a bachelor’s degree).
Qualifications
✓Proven expertise with Microsoft 365 tools and services (SharePoint Online, Teams, O365, OneNote, Copilot, Planner, Loop).
✓Strong analytical and problem-solving skills with the ability to develop innovative solutions.
✓Experience with Active Directory Manager and Entra ID.
✓Excellent communication, collaboration, and customer service skills.
✓Ability to work independently with minimal supervision.
✓5 Years Experience (in relevant technical role).
✓Some after-hours work and periodic 24x7 on call support will be required, including participating with Emergency/Hurricane Response teams as assigned.
✓Good listening skills.
✓Demonstrates strong analytical skills with the ability to recognize and solve the most complex problems and respond accordingly.
✓Demonstrates ability to effectively and consistently facilitate a work session, demonstration, or meeting with other IS teams, vendors, operational staff/leaders.
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About the role
What you’ll do
Configure, optimize, and supportConfigure, optimize, and support Microsoft 365 applications and services
Design and maintain SharePointDesign and maintain SharePoint Online sites, permissions, workflows, and BI integrations
Manage Microsoft tenant-wide licensesManage Microsoft tenant-wide licenses, user roles, and security settings
Support system upgrades, patchesSupport system upgrades, patches, and enhancements
Collaborate with leadership andCollaborate with leadership and staff to ensure technology solutions align with organizational goals